NEO Digital
Sailing Custom Thermal Paper Rolls | Sizes: 80x80mm, 57x25mm | Mini Printer Compatible
Sailing Custom Thermal Paper Rolls | Sizes: 80x80mm, 57x25mm | Mini Printer Compatible
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
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Product Title
Sailing Custom Thermal Paper Rolls | Sizes: 80x80mm, 57x25mm | Mini Printer Compatible
Meta Title
Custom Size Thermal Paper Rolls for Cash Registers & Mini Printers
Meta Description
Explore Sailing's custom size thermal paper rolls in 80x80mm and 57x25mm, ideal for cash registers and mini thermal printers. Get reliable, clear printing with our premium paper. Shop now!
Overview
Sailing offers a versatile range of custom-sized thermal paper rolls, including 80x80mm for standard cash registers and 57x25mm for mini thermal printers. These sizes cater to diverse printing needs, ensuring compatibility and optimal performance across various devices.
Product Description
Enhance your business operations with Sailing's custom-sized thermal paper rolls, designed for superior printing clarity. Available in 80x80mm for cash registers and 57x25mm for portable mini printers, these rolls provide a reliable printing solution for receipts, transaction records, and more. Manufactured for high-quality output, they are perfect for retail, hospitality, and any setting where quick and efficient printing is crucial.
Key Features
- Custom Sizes: Available in 80x80mm and 57x25mm to fit both standard and mini thermal printers.
- High-Quality Prints: Ensures crisp and clear prints, ideal for receipts and records.
- Wide Compatibility: Suitable for cash registers, desktop and mini thermal printers.
- Efficient Performance: Designed to prevent paper jams and ensure smooth operation.
Product Quality and Performance
Our thermal paper rolls are coated with a sensitive thermal layer that reacts to the heat from the printer, producing sharp, black images without the need for ink. This technology not only enhances the quality of prints but also contributes to the longevity of your printing devices by minimizing wear and tear.
Specifications
- Paper Type: Direct Thermal
- Available Sizes: 80x80mm, 57x25mm
- Roll Length: Standard lengths to maximize usage and minimize replacements
- Core Size: Compatible with most thermal printer cores
Purpose of Use
Sailing's thermal paper rolls are designed for businesses that need reliable and quick printing solutions. They are particularly useful in:
- Retail Environments: For printing sales receipts at cash registers.
- Service Industries: For creating service tickets and invoices on-the-go using mini printers.
- Event Management: For quick printing of tickets and passes using portable devices.
How to Use
- Choose the correct size based on your printer specifications.
- Install the roll ensuring the thermal side is facing the heat element of the printer.
- Conduct a test print to ensure the roll is correctly aligned and the print quality meets your expectations.
Supported Applications
- Cash Registers: Ideal for high-volume retail and grocery stores.
- Mini Thermal Printers: Perfect for mobile printing needs such as in food trucks, pop-up shops, or outdoor events.
- POS Systems: Suitable for a variety of point-of-sale terminals in diverse market settings.
Benefits & Compatibility
- Flexibility: Custom sizes to fit specific printer needs, enhancing operational efficiency.
- Clarity: High-resolution printing that supports legibility and customer satisfaction.
- Durability: Resistant to environmental factors like light and heat, ensuring long-lasting prints.
Warranty and FAQs
Comes with a standard one-year warranty covering material defects and performance issues. Our FAQ section provides detailed guidance on maximizing the effectiveness of your thermal paper rolls.
Packaging/Weight/Dimension
Each roll is tightly wrapped to protect it from moisture and dust, ensuring it retains its quality until used. Packaging is optimized to reduce waste and facilitate storage.
Shop Today & Receive Your Delivery
Order now and benefit from our reliable delivery services, ensuring you have the necessary supplies to keep your operations running smoothly without interruption.
Best Price Guarantee
We offer competitive pricing on our thermal paper rolls, ensuring you receive excellent value for your investment without compromising on quality.
After Sales Support
Our customer service team is ready to assist with any product-related questions or issues, providing expert advice and quick solutions to ensure your satisfaction.
Request for Customer Reviews and Testimonials
We value your feedback and encourage you to share your experience with our thermal paper rolls. Your insights help us to continually improve our products and services.
Stock Availability
Please contact our sales team to verify the availability of our custom size thermal paper rolls before placing your order, ensuring timely and efficient delivery.
Get in Touch
For more information or to provide feedback, please contact our customer service team. We are committed to providing exceptional service and ensuring your complete satisfaction with every purchase.
Disclaimer
All information provided is for general purposes only and may change without notice. Product images are illustrative and may not accurately represent the actual product. Confirm all details with our sales team before making a purchase
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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