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NEO Digital

Thermic Paper 80x80 Thermal Rolls

Thermic Paper 80x80 Thermal Rolls

Regular price Dhs. 377.14 AED
Regular price Dhs. 445.71 AED Sale price Dhs. 377.14 AED
Sale Sold out
Taxes included. Shipping calculated at checkout.

Shipping

Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?
A:

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

Ensure crisp and clear receipts with our 80x80mm thermal paper rolls. Ideal for POS systems, these rolls deliver consistent performance and reliability.

Overview:

Our 80x80mm Thermal Paper Rolls are crafted for excellence, ensuring that every transaction is printed with clarity and durability. Suitable for a wide array of POS systems, these rolls are perfect for businesses that demand reliability and high performance from their thermal printing solutions.

Product Description:

These 80x80mm thermal paper rolls are designed with a premium thermic coating that reacts to the heat of a printer head, producing sharp, black text and images. They are perfect for POS systems, cash registers, and credit card terminals in retail, hospitality, and any settings that require quick and clear printing. Each roll is engineered to prevent jamming and curling, enhancing the efficiency of your business operations.

Key Features:

  • Premium Quality: High-sensitivity thermal coating ensures sharp printouts that are smudge-proof and fade-resistant.
  • Size Precision: 80x80mm rolls are compatible with leading thermal printer brands and models.
  • Long-Lasting: Each roll contains more length, offering more prints per roll, which means fewer replacements.
  • Eco-Friendly: Made from sustainable sources, these rolls are BPA-free, making them safer for users and the environment.

Product Quality and Performance:

Our thermal rolls are rigorously tested to withstand the thermal printing process, ensuring they perform consistently without damaging your printer. The paper is tightly wound to ensure smooth feeding and reduce printer jams. These properties make it ideal for high-volume businesses that rely on quick service and transactional efficiency.

Specifications:

  • Material: Thermal paper with a heat-sensitive coating
  • Size: 80mm (width) x 80mm (diameter)
  • Length: Approximately 76 meters per roll
  • Packaging: Each box contains 30 rolls, shrink-wrapped to protect from moisture and dust.

Purpose of Use:

Designed for use in all standard 80mm thermal POS printers, these rolls are ideal for printing receipts, order confirmations, and daily transaction records in retail shops, supermarkets, restaurants, and other commercial environments.

How to Use:

  1. Load the Roll: Ensure the end of the roll feeds from the bottom of the spool and is placed correctly according to your printer’s feeding direction.
  2. Print: Conduct transactions as usual. The paper will automatically feed through your printer.
  3. Replace: Keep an eye on the end-of-roll indicator stripe; replace the roll before it runs out to maintain continuous operation.

Supported Printers/Application/Industries:

These rolls are universally compatible with any thermal printer that accommodates 80x80mm size, including but not limited to retail stores, grocery markets, restaurants, and cafes.

Benefits & Compatibility:

Optimal for businesses that need consistent, reliable printing. The quality of the paper ensures that prints remain clear and legible long after the transaction, which is crucial for maintaining customer satisfaction and record keeping.

Warranty and FAQs:

While thermal paper is a consumable product and does not come with a warranty, we guarantee satisfaction with the quality and performance. FAQs are available on our website to help with best practices and troubleshooting common issues.

Stock Availability:

Contact us for bulk orders or to check current stock levels. We maintain a steady supply to meet commercial demands.

Best Price Guarantee:

We offer competitive pricing on our 80x80mm thermal rolls and will match lower prices for the same grade of quality.

After Sales Support:

Our dedicated support team is here to help with any product questions or issues, ensuring you get the most out of your purchase.

Request for Customer Reviews and Testimonials:

We appreciate feedback from our customers and encourage you to share your experience with our thermal paper rolls to help us continue improving.

Get in Touch:

For more details or to place an order, please contact our sales team. We are committed to providing the best thermal printing solutions tailored to your business needs.

Disclaimer:

Product specifications and availability may change without notice. Images are illustrative only and may not reflect the exact appearance of the product. Always verify the compatibility with your printing equipment before purchase

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024


WhatsApp

For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!

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