NEO Digital
Thermal Paper Roll 57*50mm
Thermal Paper Roll 57*50mm
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Stock up on NEOTECH's 57x50mm thermal paper rolls for high-quality, efficient receipt printing in POS systems and credit card terminals. Order now for fast delivery!
Product Overview
NEOTECH's 57x50mm Thermal Paper Rolls are designed to provide reliable and high-quality printing for businesses using compact POS systems, credit card terminals, and small receipt printers. These rolls ensure consistent performance and crisp prints, making them a staple in retail, hospitality, and financial sectors.
Product Description
Maximize the functionality of your receipt printing devices with NEOTECH’s 57x50mm Thermal Paper Rolls. These rolls are crafted from premium thermal paper that reacts to heat from the printer head to deliver clear, sharp, and durable prints. Their compact size makes them perfect for businesses with limited space but high demand for efficient transaction processing.
Key Features
- Optimal Size for Compact Printers: The 57x50mm dimensions are specifically designed for small-scale printers used in tight spaces.
- Superior Print Quality: Produces legible and durable receipts that withstand fading, heat, and light.
- Efficient Performance: Engineered to prevent paper jams and ensure smooth printer operations.
- Environmentally Friendly: Available in BPA-free options to meet sustainability goals.
Product Quality and Performance
Each roll is tightly wound to ensure it runs smoothly through your printer without any disruptions. The quality thermal coating on the paper guarantees that each print will be clear without smudging or fading, ideal for maintaining professional transaction records.
Specifications
- Width: 57mm
- Diameter: 50mm
- Length: Typically around 18-25 meters per roll, depending on paper thickness
- Core Size: Standard core size to fit most compact printers
Purpose of Use
These thermal paper rolls are particularly useful for businesses in sectors like retail, cafes, and small restaurants, as well as for portable printing devices used by mobile vendors or in outdoor markets.
How to Use
Insert the paper roll into your printer with the end of the paper feeding from the underside to optimize the printer’s functionality. Ensure the roll is aligned correctly to avoid any operational issues.
Supported Industries
Ideal for any business that requires quick, clear printing on-the-go or in space-constrained environments, including mobile sales platforms, small retail shops, and food service businesses.
Benefits & Compatibility
- Tailored for Compact Devices: Perfectly sized for small and mobile printers.
- Reliable Quality: Minimizes the risk of fading, ensuring lasting readability.
- Cost-Effective: Reduce the need for frequent replacements with long-lasting rolls.
Warranty and FAQs
NEOTECH offers a satisfaction guarantee on all thermal paper products. Visit our FAQ section for more on maximizing the life of your thermal paper and troubleshooting common issues.
Packaging/Weight/Dimension
Each box contains numerous rolls, with each one individually sealed to protect against moisture and dust, preserving the integrity of the paper.
Shop Today & Receive Your Delivery Across the UAE!
Order your 57x50mm thermal paper rolls from NEOTECH today and take advantage of our efficient logistics network for speedy delivery across the UAE.
Best Price Guarantee
At NEOTECH, we offer our thermal paper rolls at competitive prices, with a price match guarantee to ensure you get the best deal available.
After Sales Support
Our customer service team is dedicated to providing outstanding support and is available to help you with any product-related queries or issues to ensure your satisfaction.
Request for Customer Reviews and Testimonials
Your feedback is crucial! Please share your experiences with our 57x50mm thermal paper rolls to help us continue to improve our services and products.
Stock Availability
Check Availability Before Ordering: It’s advisable to verify the availability of the 57x50mm thermal paper rolls with NEOTECH before placing your order to ensure there are no delays in receiving your supplies.
Get in Touch
For more information or assistance, contact NEOTECH’s customer service team. We are here to provide expert advice and ensure your complete satisfaction with our products.
Disclaimer
All information provided is for general informational purposes only and may change without notice. Product images are for illustrative purposes only and may not represent the actual product. Always confirm product details and availability with our sales team before making a purchase.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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