NEOTECH
Lenovo ThinkPad Z13 Gen1
Lenovo ThinkPad Z13 Gen1
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Explore the Lenovo ThinkPad Z13 Gen 1, a premium business laptop featuring powerful AMD Ryzen processors, eco-friendly design, and advanced security features.
Overview:
The Lenovo ThinkPad Z13 Gen 1 is a premium business laptop designed for professionals who prioritize performance, style, and sustainability. Featuring the latest AMD Ryzen processors, the Z13 Gen 1 offers superior multitasking, seamless application performance, and long battery life. The laptop's sleek, ultra-modern design is crafted from sustainable materials, including recycled aluminum and vegan leather, making it both environmentally friendly and aesthetically striking.
Equipped with ThinkPad security features, including ThinkShield, a fingerprint reader, and a privacy camera shutter, the Z13 Gen 1 ensures that your data is protected whether you're working from the office or remotely. Its 13.3-inch display delivers stunning visuals, making it ideal for business presentations, content creation, and media consumption.
Product Description:
The Lenovo ThinkPad Z13 Gen 1 combines powerful performance with eco-conscious design for the modern professional. Powered by AMD Ryzen PRO 6000 Series processors, this laptop is optimized for fast, responsive multitasking and heavy workloads. The 13.3-inch display comes in Full HD or 2.8K OLED options, providing vibrant, crystal-clear visuals for a superior viewing experience.
The Z13 Gen 1 is crafted from recycled materials, including aluminum and vegan leather, offering a durable yet elegant design. Weighing only 1.25 kg (2.75 lbs), it is perfect for on-the-go professionals. Additionally, it includes cutting-edge AI-powered security features such as Zero Touch Login and PrivacyGuard to protect sensitive information.
Key Features:
- Eco-Friendly Design: Crafted from recycled aluminum and vegan leather for sustainability and style.
- 13.3-Inch Display: Choose between Full HD or 2.8K OLED for sharp, vibrant visuals.
- AMD Ryzen PRO 6000 Series Processors: Delivers fast and efficient performance for demanding tasks.
- Up to 32GB RAM: Seamlessly multitask and run intensive applications.
- Advanced Security: Features ThinkShield, Zero Touch Login, fingerprint reader, and PrivacyGuard.
- Lightweight and Portable: Weighs only 1.25 kg, making it easy to carry for business travel.
- Long Battery Life: Up to 15 hours of battery life for uninterrupted productivity.
Product Quality and Performance:
The ThinkPad Z13 Gen 1 offers exceptional performance with its AMD Ryzen PRO processors, providing fast, smooth multitasking and handling of business-critical applications. The laptop's eco-friendly construction with recycled materials demonstrates Lenovo's commitment to sustainability while offering premium durability.
Specifications:
- Processor Options: AMD Ryzen 5 PRO 6650U or AMD Ryzen 7 PRO 6850U
- Display: 13.3" Full HD (1920x1200) or 2.8K OLED (2880x1800) with 100% DCI-P3
- Graphics: Integrated AMD Radeon Graphics
- RAM: Up to 32GB LPDDR5
- Storage: Up to 1TB PCIe SSD
- Battery Life: Up to 15 hours
- Operating System: Windows 11 Pro
- Security Features: ThinkShield, Zero Touch Login, PrivacyGuard, fingerprint reader, TPM 2.0
- Connectivity: Wi-Fi 6E, Bluetooth 5.2, USB-C, HDMI, Thunderbolt 4
- Weight: 1.25 kg (2.75 lbs)
Purpose of Use:
The ThinkPad Z13 Gen 1 is ideal for business professionals, remote workers, and eco-conscious users who need powerful performance, secure data protection, and a sustainable design. It is perfect for multitasking, presentations, and content creation while being lightweight and portable for travel.
How to Use:
The Lenovo ThinkPad Z13 Gen 1 is perfect for everyday business tasks and multitasking. Securely log in with Zero Touch Login or the fingerprint reader. Enjoy smooth performance for business applications and media consumption, and use the long battery life for uninterrupted work throughout the day.
Supported OS/Application/Industries:
Running on Windows 11 Pro, the ThinkPad Z13 Gen 1 is suitable for industries such as corporate offices, consulting, education, and creative industries, where performance, security, and sustainability are important.
Benefits & Compatibility:
The Lenovo ThinkPad Z13 Gen 1 offers a perfect balance of sustainability, performance, and security. It is compatible with Windows 11 Pro and supports various business applications, creative software, and multitasking tools.
Warranty and FAQs:
The ThinkPad Z13 Gen 1 comes with a 1-year warranty. For extended warranty options and support, visit the Lenovo support page for FAQs, setup guides, and troubleshooting assistance.
Packaging/Weight/Dimensions:
- Weight: 1.25 kg (2.75 lbs)
- Dimensions: 294.4 mm x 199.6 mm x 13.99 mm (11.59" x 7.86" x 0.55")
- Packaging: Includes laptop, charger, and quick start guide.
Best Price Guarantee:
We offer the best price for the Lenovo ThinkPad Z13 Gen 1 in Dubai, UAE. With our price match guarantee, you can be confident you're getting the best deal on this eco-friendly, high-performance laptop.
After-Sales Support:
Our dedicated support team is available to assist with setup, installation, and technical issues. We provide ongoing support to ensure your ThinkPad Z13 Gen 1 operates efficiently.
Get in Touch:
For more information about the Lenovo ThinkPad Z13 Gen 1, contact our expert team for advice on selecting the best business laptop for your professional needs.
Stock Availability:
We strive to keep the Lenovo ThinkPad Z13 Gen 1 in stock for fast shipping. Most orders ship within 2-3 business days, but for urgent requests, please contact us to confirm availability.
Disclaimer:
Product specifications, availability, and pricing are subject to change without notice. Images are for illustration purposes only. Please verify all details with a sales representative before making a purchase.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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