NEOTECH
3 inch Desktop Direct Thermal POS Printer SLK-T32EB II
3 inch Desktop Direct Thermal POS Printer SLK-T32EB II
Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Discover the SLK-T32EB II 3-Inch Desktop Direct Thermal POS Printer. Ideal for fast, reliable receipt printing in retail and hospitality settings.
Overview:
The SLK-T32EB II 3-Inch Desktop Direct Thermal POS Printer is a high-performance printing solution designed for businesses that need fast and reliable receipt printing. This printer is perfect for use in retail, hospitality, and other service industries where efficient and high-quality printing is essential for customer satisfaction and operational efficiency.
Product Description:
The SLK-T32EB II 3-Inch Direct Thermal POS Printer offers reliable, high-speed receipt printing with minimal maintenance. Utilizing advanced direct thermal printing technology, this printer delivers sharp and clear receipts without the need for ink or toner. Its compact desktop design makes it an ideal choice for businesses with limited counter space, while its robust construction ensures long-term durability even in high-traffic environments.
Key Features:
- 3-Inch (80mm) Print Width: Perfect for printing standard-size receipts with detailed text and graphics.
- Direct Thermal Printing Technology: Provides high-quality, crisp prints without the need for ink or toner, reducing operating costs.
- Compact Desktop Design: Space-saving design ideal for use in busy retail and hospitality environments.
- High-Speed Printing: Efficiently handles high-volume printing tasks, minimizing wait times for customers.
- Durable Build: Designed to withstand continuous use in demanding environments, ensuring long-term reliability.
Product Quality and Performance:
The SLK-T32EB II is known for its reliable performance and durability. Its direct thermal printing mechanism ensures sharp and consistent prints every time, making it a trusted choice for businesses that require fast and efficient receipt printing. The printer’s compact design allows it to fit easily on any countertop, making it an ideal choice for both small and large businesses.
Specifications:
- Print Width: 3 inches (80mm)
- Printing Technology: Direct thermal printing
- Durability: Built for continuous use in various environments
- Installation: Easy to set up and integrate into existing POS systems
- Compact Size: Ideal for desktop use in retail and hospitality settings
Purpose of Use:
The SLK-T32EB II is perfect for businesses that need a fast and efficient POS receipt printer. It is particularly well-suited for use in retail stores, restaurants, hotels, and other service-oriented environments where high-quality receipt printing is a necessity.
How to Use:
To use the SLK-T32EB II, integrate it into your POS system according to the provided instructions. Load the appropriate thermal receipt paper, and the printer is ready to produce high-quality receipts quickly and efficiently.
Supported OS/Application/Industries:
- Applications: Receipt printing, ticket printing, and more.
- Industries: Retail, hospitality, service industries, and other sectors requiring reliable POS printing solutions.
Benefits & Compatibility:
- Compatibility: Easily integrates with various POS systems, ensuring seamless operation.
- Benefits: Enhances customer service with fast printing speeds, reduces operational costs with direct thermal technology, and offers a compact design for versatile use.
Warranty and FAQs:
- Warranty: Typically includes a manufacturer warranty for peace of mind.
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FAQs:
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Is the SLK-T32EB II easy to integrate with existing POS systems?
Yes, the printer is designed for straightforward integration into most POS systems. -
What types of documents can it print?
The SLK-T32EB II is suitable for printing various types of receipts and tickets.
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Is the SLK-T32EB II easy to integrate with existing POS systems?
Packaging/Weight/Dimension:
- Packaging: Securely packaged to protect the printer during shipping.
- Weight: Lightweight and compact for easy handling and installation.
- Dimensions: Designed to fit seamlessly on a desktop or POS counter.
Shop Today & Receive Your Delivery:
Order the SLK-T32EB II 3-Inch Desktop Direct Thermal POS Printer today and enjoy fast, reliable delivery. Enhance your business operations with this efficient and high-performance POS printer.
Best Price Guarantee:
We offer the SLK-T32EB II at competitive prices, ensuring you receive the best value for your investment in reliable POS printing technology.
After-Sales Support:
Our customer support team is available to assist with any questions or issues post-purchase, ensuring you get the most out of your POS printer.
Request for Customer Reviews and Testimonials:
We value your feedback. Share your experience with the SLK-T32EB II Direct Thermal POS Printer to help others make informed purchasing decisions.
Stock Availability:
Limited stock available. Place your order now to secure your SLK-T32EB II printer and maintain your receipt printing efficiency.
Get in Touch:
For further assistance or inquiries, please contact our customer service team. We’re here to help with all your POS printing needs.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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