NEOTECH
Merlin 410248 Cube Premium Smart Projector
Merlin 410248 Cube Premium Smart Projector
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Description:
The Merlin 410248 Cube Premium Smart Projector is designed to offer a compact and versatile solution for your entertainment needs. With its sharp visuals, smart capabilities, and portable design, this projector ensures you can enjoy high-quality content wherever you are, making it ideal for home entertainment, business presentations, and on-the-go use.
Design and Functionality:
The Merlin Cube Premium Smart Projector features a sleek and compact design that is easy to carry and set up. Its advanced projection technology provides clear and vibrant images, while the built-in smart features allow you to stream content directly from your favorite apps. The user-friendly interface and multiple connectivity options ensure a seamless and convenient experience.
Key Features:
- Compact and Portable: Small, lightweight design makes it easy to transport and set up anywhere.
- High-Quality Projection: Delivers clear and vibrant images with a resolution of 854 x 480 pixels, suitable for a wide range of uses.
- Smart Features: Built-in Android operating system for easy access to streaming services, apps, and games.
- Multiple Connectivity Options: Supports HDMI, USB, Bluetooth, and Wi-Fi for versatile connection to various devices.
- Built-In Battery: Rechargeable battery for up to 4 hours of continuous use, perfect for portable entertainment.
- Integrated Speakers: High-quality built-in speakers deliver immersive audio without the need for external speakers.
- User-Friendly Interface: Intuitive control panel and remote control for easy navigation and operation.
- Flexible Projection: Can project images from 30 inches up to 120 inches, making it suitable for different environments.
Product Quality and Performance:
The Merlin Cube Premium Smart Projector is built to deliver reliable performance and high-quality visuals. Its advanced projection technology ensures bright and clear images, while the smart features provide a seamless user experience. User testimonials highlight its portability, ease of use, and impressive image quality, making it a popular choice for various applications.
Specifications:
- Resolution: 854 x 480 pixels
- Projection Size: 30 to 120 inches
- Brightness: 200 lumens
- Light Source: LED
- Battery Life: Up to 4 hours
- Connectivity: HDMI, USB, Bluetooth, Wi-Fi
- Built-In Speakers: Yes
- Smart Platform: Android
- Dimensions: 60 x 60 x 60 mm
- Weight: 300 g
- Color: Black
Purpose of Use:
The Merlin Cube Premium Smart Projector is perfect for a wide range of applications, including home entertainment, business presentations, and outdoor activities. Its portable design and versatile functionality make it suitable for watching movies, playing games, and sharing content on the go.
How to Use:
To start using the Merlin Cube Premium Smart Projector, connect it to your device via HDMI, USB, Bluetooth, or Wi-Fi. Position the projector at the desired distance and adjust the focus for a clear image. Use the built-in Android operating system to access streaming services and apps directly from the projector. Customize settings such as brightness, contrast, and sound using the on-screen control menu or remote control. For detailed instructions, refer to the included user manual.
Supported OS/Application/Industries:
The Merlin Cube Premium Smart Projector is compatible with various devices, including laptops, smartphones, and gaming consoles. It is highly relevant in industries like entertainment, education, and business, enhancing presentations and multimedia experiences with high-quality projection.
Benefits & Compatibility:
- Portable and Convenient: Compact design and built-in battery for easy portability and setup.
- Smart Functionality: Android operating system for seamless access to streaming services and apps.
- Versatile Connectivity: HDMI, USB, Bluetooth, and Wi-Fi inputs for easy connection to various devices.
Warranty and FAQs:
The Merlin Cube Premium Smart Projector comes with a one-year limited warranty covering any manufacturing defects. For common questions and troubleshooting tips, visit the NEO Digital product services page. Should any issues arise, our support team is ready to assist, and the RMA process will be initiated if necessary.
Delivery Services (UAE):
We offer prompt and reliable delivery services across the UAE, ensuring your Merlin Cube Premium Smart Projector reaches you quickly and safely. Our delivery network covers all major cities and emirates, providing a hassle-free shopping experience.
After Sales Support:
Customer satisfaction is paramount to us. We provide comprehensive after-sales support to address any concerns and ensure a seamless experience with your Merlin Cube Premium Smart Projector. Our team is ready to assist with any queries or concerns.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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