NEO Digital
HP 14-FQ0038MS Laptop - AMD RYZEN 3 3250U, 8GB,128GB SSD, 14" HD Touch
HP 14-FQ0038MS Laptop - AMD RYZEN 3 3250U, 8GB,128GB SSD, 14" HD Touch
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Maximize your daily efficiency with the HP 14-FQ0038MS Laptop. Equipped with an AMD Ryzen 3 3250U processor, 8GB RAM, and a 128GB SSD, this 14" HD touch display laptop delivers reliable productivity for work and play. Perfect for professionals and students alike.
Overview:
The HP 14-FQ0038MS Laptop is designed for users looking for a balance between functionality and portability. Ideal for both professionals and students, this laptop offers solid performance in a sleek, lightweight package, making it perfect for on-the-go tasks.
Product Description:
The HP 14-FQ0038MS features the efficient AMD Ryzen 3 3250U processor, providing solid performance for web browsing, document creation, and media consumption. With 8GB of RAM, it smoothly handles multitasking, making it ideal for productivity applications, streaming, and web browsing. The 128GB SSD delivers ample storage for your documents and media, while ensuring fast system boot-up and quick data access. The 14-inch HD touch display enhances interactivity, offering a more engaging and versatile user experience, perfect for hands-on navigation through applications and files. Compact and lightweight, this laptop is designed for easy portability, fitting comfortably in your bag for on-the-go use.
Key Features:
- CPU: AMD Ryzen 3 3250U, great for daily computing tasks.
- Memory: 8GB RAM, enabling smooth multitasking.
- Storage: 128GB SSD for rapid file access and system responsiveness.
- Display: 14" HD Touchscreen for interactive and engaging use.
- Portability: Slim and lightweight design enhances mobility.
Product Quality and Performance:
The HP 14-FQ0038MS is built to HP’s high standards of quality and reliability, ensuring that it withstands the rigors of daily use. It's designed to perform efficiently under daily use conditions, providing a seamless user experience with its capable hardware and optimized software.
Specifications:
- Dimensions: 32.4 x 22.5 x 1.79 cm
- Weight: 1.46 kg
- Operating System: Windows 10 Home in S Mode
- Battery Life: Up to 7 hours, supporting your day without needing constant recharging.
Purpose of Use:
This laptop is especially suited for students and professionals who need a straightforward, efficient computing solution that supports interactive presentations and dynamic learning environments.
How to Use:
To start, charge the laptop fully, power it on, and complete the Windows 10 Home in S Mode setup. Personalize your settings and install essential software to enhance productivity and personal use.
Supported OS/Application/Industries:
Ideal for productivity applications like Microsoft Office, Google Workspace, and light multimedia applications. It’s also well-suited for educational software and casual computing needs.
Benefits & Compatibility:
- Efficient Processing: Suitable for handling everyday computing tasks efficiently.
- Enhanced Productivity: Quick startup and load times improve workflow.
- Portability: Easy to transport and use on the move for students and mobile professionals.
Warranty and FAQs:
Comes with a one-year standard hardware warranty. For additional support and troubleshooting advice, visit our FAQ section.
Shop Today & Receive Your Delivery Across the UAE!
Purchase your HP 14-FQ0038MS Laptop today and step up your productivity game with reliable performance and sleek design.
Best Price Guarantee:
We offer competitive pricing on the HP 14-FQ0038MS. If you find a lower price elsewhere, we'll match it.
After Sales Support:
Our dedicated support team is ready to assist with any setup or operational questions, ensuring you get the most out of your new laptop.
Request for Customer Reviews and Testimonials:
Please share your feedback and experiences with the HP 14-FQ0038MS to aid us in improving our services and assisting others in making informed decisions.
Stock Availability:
Contact us directly to check the current stock status of the HP 14-FQ0038MS Laptop before placing your order.
Get in Touch:
For more detailed information or assistance with your HP 14-FQ0038MS, please contact our customer service team.
Disclaimer:
All information regarding the HP 14-FQ0038MS Laptop is for general purposes only and may change without notice. Confirm specifics with our sales team before making a purchase. Product images are for illustrative purposes only and may not accurately represent the actual product
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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