NEO Digital
HP 14-DQ2055WM Laptop - 11th Gen i3-1115G4, 4GB, 256GB SSD, 14" FHD
HP 14-DQ2055WM Laptop - 11th Gen i3-1115G4, 4GB, 256GB SSD, 14" FHD
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Enhance your productivity with the HP 14-DQ2055WM. Featuring an 11th Gen i3-1115G4 processor, 4GB RAM, and a 256GB SSD, this 14" FHD laptop offers reliability and speed for everyday tasks.
Overview
The HP 14-DQ2055WM is a compact and lightweight laptop designed for users seeking efficiency and portability. Powered by an 11th Gen Intel i3-1115G4 processor, this laptop is suitable for handling everyday tasks such as web browsing, document processing, and light multimedia activities. The 14-inch FHD display ensures crisp and clear visuals, making it a great choice for students and professionals alike.
Product Description
The HP 14-DQ2055WM offers a balance of performance and practicality with its 11th Gen Intel i3 processor, which provides responsive and smooth handling of applications. The 4GB of RAM facilitates adequate multitasking capabilities for everyday usage, while the 256GB SSD delivers faster boot times and quick access to data. This laptop features a 14-inch FHD screen that produces bright and vivid images, complemented by a lightweight design that makes it easy to carry around for work or school.
Key Features
- 11th Gen Intel i3-1115G4 Processor: Capable performance for day-to-day tasks.
- 4GB RAM & 256GB SSD: Ensures efficient multitasking and ample storage for files and applications.
- 14-inch FHD Display: Offers clear, detailed visuals for an enjoyable viewing experience.
- Lightweight Design: Easy to transport, ideal for mobile users and students.
- Long Battery Life: Designed to last through work or school days without needing a charge.
Product Quality and Performance
The HP 14-DQ2055WM is built to meet the demands of typical daily use, featuring a sturdy construction that can handle the mobility required by students and professionals. Its efficient thermal management keeps the laptop cool during prolonged use, ensuring sustained performance and longevity.
Specifications
- Processor: 11th Gen Intel Core i3-1115G4
- Memory: 4GB RAM
- Storage: 256GB SSD
- Graphics: Integrated Intel UHD Graphics
- Display: 14-inch Full HD (1920x1080)
- Operating System: Windows 11 Home
- Battery Life: Up to 7 hours
- Weight: Approximately 1.46 kg
Purpose of Use
This laptop is perfect for individuals who need a reliable computer for everyday tasks like internet browsing, document editing, and simple content creation. It's an excellent choice for students, educators, or any professional needing a secondary device for light work.
How to Use
Leverage the HP 14-DQ2055WM for school projects, office work, or casual entertainment. It's well-suited for presentations, spreadsheet management, and streaming content.
Supported OS/Application/Industries
Comes pre-installed with Windows 11 Home, supporting a wide array of applications that are essential for personal and educational use.
Benefits & Compatibility
This laptop offers great portability due to its light weight and compact size. It has a robust selection of ports, including USB-C, USB-A, HDMI, and a microSD card reader, providing versatility in connectivity for peripherals and external displays.
Warranty and FAQs
Includes a standard one-year warranty. Extended warranty options are available through HP. Visit HP's support website for FAQs and troubleshooting or contact customer support for direct assistance.
Packaging/Weight/Dimension
Packaged securely to protect the device during transit. Includes the laptop, power adapter, and user manuals. Check packaging for exact dimensions and weight, designed for convenience and portability.
Shop Today & Receive Your Delivery Across the UAE!
Order your HP 14-DQ2055WM today for fast, reliable delivery across the UAE. Optimize your productivity with a laptop built for efficiency and durability.
Best Price Guarantee
We offer competitive pricing on the HP 14-DQ2055WM. If you find a lower price elsewhere, we'll match it to ensure you get the best deal.
After Sales Support
Our customer service team is ready to assist with any setup or performance issues, providing expert advice and efficient solutions.
Request for Customer Reviews and Testimonials
We encourage you to share your experiences with the HP 14-DQ2055WM to help us improve our products and services and assist other customers in making informed decisions.
Stock Availability
Before placing your order, please contact us to confirm the availability of the HP 14-DQ2055WM. We strive to maintain accurate stock information and ensure timely delivery.
Get in Touch
For more information about the HP 14-DQ2055WM or any other inquiries, please contact our customer service team. We're here to provide all the information you need to make the best purchase decision.
Disclaimer
All content provided is for informational purposes only and is subject to change without notice. Product images are for illustration purposes only and may not accurately reflect the actual product. Prices and availability may change. Verify all details with our sales team before making a purchase
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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