NEO Digital
Telpo TPS900 Smart Android POS
Telpo TPS900 Smart Android POS
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Experience next-level transaction efficiency with the Telpo TPS900 Smart Android POS. Feature-rich and designed for high-volume environments. Get yours at NEOTECH!
Overview:
The Telpo TPS900 Smart Android POS is crafted to enhance service delivery in fast-paced business settings such as retail, hospitality, and events. This device combines cutting-edge technology and robust functionality to offer a top-tier POS solution.
Product Description:
This powerful POS system runs on Android, providing a flexible and user-friendly interface that supports a wide range of applications. The TPS900 features integrated payment technology capable of handling NFC, EMV chip card, and QR code transactions, making it a comprehensive tool for modern businesses.
Key Features:
- Android Operating System: Allows for easy installation of custom apps and software for tailored business operations.
- Multi-Mode Payment Support: Equipped to handle various payment forms including mobile, card, and contactless, ensuring a smooth customer experience.
- Durable Build and Design: Constructed to endure daily use in high-traffic environments.
- Integrated Printer and Camera: Facilitates on-the-spot receipt printing and aids in barcode scanning for inventory management.
Product Quality and Performance:
The TPS900 is known for its reliability and swift processing, designed to keep transaction times minimal and maintain high throughput in busy periods. Its hardware is optimized for longevity and continuous operation, ensuring lasting service without frequent maintenance.
Specifications:
- Dimensions: 320mm x 220mm x 120mm
- Weight: 2.5 kg
- Operating System: Android 8.1
- Display: 5.5-inch touchscreen
Purpose of Use:
Ideal for any retail shop, cafe, or restaurant looking to streamline their POS processes and enhance customer interaction with quick, reliable payment solutions and efficient service.
How to Use:
Setup is straightforward—power on the TPS900, connect it to your business network, install necessary POS and payment apps from the Android ecosystem, and configure your inventory and sales interfaces. Train your staff with the intuitive touch interface for immediate use.
Supported OS/Application/Industries:
This POS system is versatile enough for use across multiple sectors that require dynamic sales capabilities, including but not limited to, retail, food and beverage, and entertainment venues.
Benefits & Compatibility:
The TPS900 not only improves transaction speed but also offers detailed data insights and inventory tracking, enhancing overall business management. Its wide compatibility with various payment methods and software platforms makes it an adaptable choice for many business models.
Warranty and FAQs:
Includes a one-year warranty covering defects in manufacturing and materials. For guidance on setup and troubleshooting, visit NEOTECH’s comprehensive FAQ section.
Packaging/Weight/Dimension:
Ships with the POS unit, power adapter, user manual, and necessary cables, all secured in eco-friendly packaging designed to protect and preserve.
Shop Today & Receive Your Delivery Across the UAE!
Enhance your business operations with the TPS900 Smart Android POS from NEOTECH, guaranteed fast and reliable delivery across the UAE.
Best Price Guarantee:
NEOTECH offers the Telpo TPS900 at competitive prices, with a commitment to match any lower price found, ensuring the best value for your purchase.
After Sales Support:
Our expert support team is available to assist with any operational challenges you may encounter, ensuring seamless integration and use of your new POS system.
Request for Customer Reviews and Testimonials:
We encourage customers to share their experiences with the TPS900 to help us continue improving our services and assist others in making informed decisions.
Stock Availability:
Due to high demand, stock levels for the TPS900 can vary. Contact NEOTECH directly to check current availability and to reserve your unit promptly.
Get in Touch:
For more details about the TPS900 or any other queries, our customer service team is ready to provide expert advice and personalized assistance. Contact us today for all your POS needs.
Disclaimer:
NEOTECH strives to provide accurate and up-to-date information about our products. However, product specifications and features may change, and we recommend verifying specific details with our sales representatives before making a purchase to ensure satisfaction
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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