NEO Digital
HP 14-DQ0052DX Laptop - Intel Celeron N4120, 4GB, 64GB, 14" HD
HP 14-DQ0052DX Laptop - Intel Celeron N4120, 4GB, 64GB, 14" HD
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Explore efficient computing with the HP 14-DQ0052DX, powered by an Intel Celeron N4120, 4GB RAM, and a 64GB SSD. Perfect for students and casual users needing a budget-friendly, lightweight laptop for daily tasks.
Overview:
The HP 14-DQ0052DX Laptop is designed for users seeking a basic, affordable laptop for everyday computing tasks such as web browsing, document processing, and streaming media. It's an excellent choice for students, casual users, or anyone needing a secondary, portable computer.
Product Description:
The HP 14-DQ0052DX features the Intel Celeron N4120 processor, which provides adequate power for basic multitasking and everyday tasks. It comes equipped with 4GB of RAM, which is suitable for light applications and web browsing, and a 64GB SSD for quick boot times and file access. The 14-inch HD (1366 x 768) display offers clear visuals for document work and media consumption. This laptop's compact size and light weight make it highly portable, ideal for users on the go.
Key Features:
- Efficient Intel Processor: Intel Celeron N4120 for basic computing needs.
- Compact Memory and Storage: 4GB RAM and 64GB SSD support essential applications and system efficiency.
- Portable Design: Lightweight and slim, easy to carry for travel or commuting.
- HD Display: 14-inch screen provides adequate space for work and play.
- Connectivity Options: Includes essential ports such as USB, HDMI, and a card reader, along with Wi-Fi connectivity.
Performance, Quality, and Reliability:
The HP 14-DQ0052DX is built to HP's standards, ensuring reliable performance for its intended light use. While not suited for heavy computing tasks, it offers sufficient capability for handling everyday activities, making it a dependable choice for users looking for a simple, no-frills laptop.
Specifications:
- CPU: Intel Celeron N4120
- Memory: 4GB RAM
- Storage: 64GB SSD
- Graphics: Integrated Intel Graphics
- Display: 14" HD (1366 x 768)
- Operating System: Windows 10 Home in S mode
- Connectivity: Wi-Fi, Bluetooth, USB 3.0, HDMI
- Battery Life: Designed for standard use with power-efficient components
Purpose of Use:
Ideal for students, home users, or as a secondary laptop for travel and light tasks like internet browsing, document editing, and multimedia consumption.
How to Use:
This laptop is best used for web browsing, streaming, handling documents, and other light activities. It's an excellent choice for students for schoolwork or for casual home use.
Benefits & Compatibility:
- Budget-Friendly: Offers basic computing capabilities at an affordable price point.
- Lightweight and Easy to Carry: Perfect for carrying around campus, to coffee shops, or during travel.
- Sufficient for Everyday Tasks: Adequately supports tasks like web browsing, video streaming, and word processing.
Warranty and Support:
Includes a standard one-year warranty from HP, covering manufacturer defects and providing support for basic troubleshooting and repairs.
Packaging/Weight/Dimension:
- Packaging: Comes in environmentally friendly packaging designed to protect the laptop during shipping.
- Weight: Light, making it easy to carry without strain.
- Dimensions: Slim profile ensures it fits easily in most bags and backpacks.
Shop Today:
The HP 14-DQ0052DX Laptop is available for purchase. Secure a practical and efficient laptop for all your basic computing needs without breaking the bank.
After Sales Support:
Our customer service team is available to assist with any questions or concerns, ensuring you make the most out of your new laptop from the start.
Disclaimer:
Specifications and availability are subject to change without notice. Always verify product details with official sources before making a purchase. Images are for illustrative purposes only and may not fully represent the actual product
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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