NEOTECH
Superlead 6150 Mini Imager Scan Engine (module)
Superlead 6150 Mini Imager Scan Engine (module)
Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Overview
Introduction
The SuperLead 6150 Mini Imager Scan Engine is an exceptionally compact and powerful scanning module, ideal for integrating into handheld devices, medical equipment, and any system requiring a small footprint barcode scanner without sacrificing performance.
Key Features
- Advanced Imaging Technology: Utilizes state-of-the-art imaging technology to capture both 1D and 2D barcodes with high precision and speed.
- Compact Design: Its miniature size allows for integration into small spaces, perfect for portable and handheld applications.
- Easy Integration: Designed for straightforward implementation into existing systems, ensuring minimal development time and effort.
- Robust Performance: Delivers reliable scanning performance even in challenging environments, including low light and direct sunlight.
Product Quality and Performance
The SuperLead 6150 Mini Imager Scan Engine provides robust and reliable scanning capabilities, making it an ideal choice for industries that require efficient and accurate barcode reading in a compact package.
Specifications
- Scanning Capabilities: Excellent at decoding a wide array of 1D and 2D barcode symbologies.
- Dimensions: Small and lightweight, making it easy to integrate without impacting the design of the host device.
- Interface Options: Available with multiple connectivity options, including USB and serial, to accommodate various technical requirements.
- Durability: Constructed to withstand the wear and tear of industrial environments, enhancing its lifespan and reliability.
Purpose of Use
The SuperLead 6150 Mini Imager Scan Engine is engineered for developers and OEMs who need to embed high-quality scanning functionality into their devices, such as in retail POS systems, healthcare devices, and industrial equipment.
How to Use
This scan engine is designed for easy integration, with support available for developers including detailed documentation and responsive technical assistance. It is plug-and-play with most systems, requiring only minimal configuration to get started.
Supported Industries
This module is versatile enough to be used across a broad range of industries, including retail, healthcare, logistics, and manufacturing, particularly where space constraints exist or where mobility is a critical factor.
Benefits & Compatibility
The SuperLead 6150 Mini Imager Scan Engine offers the dual benefits of compact size and exceptional scanning performance, making it a valuable component for enhancing the functionality of compact devices. Its compatibility with multiple interfaces ensures it can be integrated into a variety of technological environments.
Warranty and FAQs
Comes with a standard warranty, supplemented by NEO Digital’s dedicated support to ensure successful integration and operation. An FAQ section on the website addresses common issues and provides helpful operational tips.
Delivery Services
NEO Digital provides secure and efficient delivery services across the UAE, guaranteeing that components reach customers quickly and in excellent condition.
After Sales Support
Our expert support team offers excellent after-sales service, including technical support for integration, software updates, and troubleshooting to ensure optimal performance and satisfaction
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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