NEOTECH
DYMO LM160 LABELMANAGER LABEL MAKER WITH ENGLISH & ARABIC KEYBOARD
DYMO LM160 LABELMANAGER LABEL MAKER WITH ENGLISH & ARABIC KEYBOARD
Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Overview
The DYMO LabelManager 160 with English & Arabic Keyboard is a highly versatile and portable label maker designed for users who need to create labels in both English and Arabic. This model combines ease of use with advanced features to facilitate efficient labeling in various settings, such as offices, schools, and homes.
Key Features
- Dual-Language Keyboard: Equipped with both English and Arabic keys, allowing for quick and easy creation of bilingual labels.
- One-Touch Smart Keys: Access quick formatting keys for text size, bold, italic, underline/box, and vertical text, making it simple to customize labels.
- Compact and Portable: Its handheld design and lightweight construction make it ideal for on-the-go labeling tasks.
Product Quality and Performance
The LabelManager 160 is designed for durability and convenience:
- User-Friendly Interface: Features a QWERTY keyboard layout and a large LCD display, simplifying text entry and editing.
- Versatile Tape Compatibility: Uses DYMO D1 labels in widths of 6 mm, 9 mm, and 12 mm, which are easy to peel and available in various colors and materials.
- Battery Operated: Powered by 6 AAA batteries, providing the flexibility to use the device anywhere without the need for electrical power.
Specifications
- Dimensions: 8 x 4.5 x 2 inches
- Weight: Approximately 0.5 pounds
- Display: Large LCD screen for previewing labels before printing.
- Keyboard: QWERTY layout with dedicated keys for both English and Arabic characters.
Purpose of Use
Ideal for:
- Office Management: Enhance file organization, asset tagging, and storage solutions.
- Educational Settings: Label classroom supplies, learning aids, and administrative materials.
- Home Organization: Manage labeling tasks for storage areas, personal items, and kitchen essentials.
How to Use
To maximize the effectiveness of the DYMO LabelManager 160:
- Install 6 AAA batteries or connect to an optional AC adapter.
- Insert a DYMO D1 label cassette of your chosen size and color.
- Use the keyboard to type out your label in English or Arabic.
- Utilize the smart keys to format your text as needed.
- Preview your label on the LCD display and make any adjustments.
- Press the 'Print' button to produce your label, then cut the label using the manual cutter.
Supported OS/Application/Industries
This label maker is designed primarily for standalone use and does not require connection to a computer or specific operating systems, making it universally applicable across various industries and applications.
Benefits & Compatibility
- Bilingual Labeling Capability: Facilitates communication and organization in multilingual environments.
- Ease of Use: Simple navigation and quick access to formatting make it user-friendly.
Warranty and FAQs
DYMO offers a standard warranty for the LabelManager 160, with detailed support available through NEO Digital's product services page.
Delivery Services (UAE)
NEO Digital provides reliable and prompt delivery across the UAE, ensuring that your label maker arrives ready for immediate use.
After Sales Support
At NEO Digital, we pride ourselves on excellent customer service, providing comprehensive after-sales support to ensure your labeling needs are met effectively.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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