NEOTECH
AM Anti-Theft System M-6090
AM Anti-Theft System M-6090
Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Overview
Secure Your Retail Environment with the AM Anti-Theft System M-6090
The AM Anti-Theft System M-6090 is designed to provide top-tier security solutions for retail environments, helping to prevent theft and unauthorized access to merchandise. This system uses advanced acousto-magnetic (AM) technology to detect tagged items, making it an essential tool for retailers looking to protect their inventory and improve store operations.
Key Features
- Advanced AM Technology: Utilizes acousto-magnetic technology for high sensitivity and precision in detecting tagged items, even in high-traffic environments.
- Wide Detection Range: Offers a broad detection field, capable of covering wide store entrances, enhancing overall security without compromising customer flow.
- Discreet Design: Features a sleek, modern design that blends seamlessly with various store aesthetics, providing security without being obtrusive.
- Easy Integration: Compatible with existing AM tags and accessories, ensuring a smooth integration into current security systems.
Product Quality and Performance
The AM Anti-Theft System M-6090 is built for reliability and effective performance:
- Durability: Constructed with high-quality materials to withstand the demands of a retail setting.
- Efficiency: Engineered to minimize false alarms and maximize detection accuracy, ensuring a secure environment for both staff and customers.
- Customer Reviews: Highly rated for its dependability, ease of installation, and effectiveness in reducing shoplifting incidents.
Specifications
- Technology: Acousto-Magnetic (AM)
- Frequency: Operates at 58 kHz
- Detection Range: Up to 2 meters per aisle, varying by installation and environment
- Material: Durable materials suited for retail environments
- Dimensions: Customizable dimensions to fit different entrance widths
- Installation: Professional installation recommended for optimal performance
Purpose of Use
Ideal for a variety of retail settings, from small boutiques to large supermarkets. The M-6090 helps to deter theft, enhance store safety, and ensure a pleasant shopping experience by maintaining an unobtrusive presence.
How to Use
The M-6090 system is installed at store entrances and exits. It works by detecting active AM tags attached to merchandise. When a tagged item passes through the detection zone, the system alerts staff with visual and audible alarms, allowing for immediate response.
Supported Industries
- Retail: Suitable for clothing stores, electronics shops, supermarkets, and any retail outlet where merchandise security is a priority.
- Libraries and Entertainment Venues: Can also be adapted for use in libraries or venues where item security is essential.
Benefits & Compatibility
- Theft Reduction: Significantly reduces instances of shoplifting, contributing to inventory control and loss prevention.
- Seamless Shopping Experience: Provides security without interfering with the customer experience, maintaining a welcoming environment.
Warranty and FAQs
- Warranty Information: Includes a standard manufacturer’s warranty that covers defects in materials and workmanship.
- FAQs: NEO Digital offers a detailed FAQ section to help users understand the best practices for maintenance and operation.
Delivery Services (UAE)
NEO Digital provides efficient and reliable delivery services across the UAE, ensuring timely and secure installation of your anti-theft system.
After Sales Support
Our expert team offers comprehensive after-sales support, assisting with any technical queries or issues to ensure your system remains effective and operational.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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