NEOTECH
Phomemo PM-241-BT Bluetooth Shipping Label Printer
Phomemo PM-241-BT Bluetooth Shipping Label Printer
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Phomemo PM-241-BT Bluetooth Shipping Label Printer – Streamline Your Shipments"
Overview:
The Phomemo PM-241-BT Bluetooth Shipping Label Printer is a robust tool designed to streamline shipping operations for small to medium-sized businesses. This efficient printer offers wireless connectivity, enabling you to print shipping labels directly from your mobile device or computer, simplifying your workflow and saving time.
Product Description:
Enhance your shipping efficiency with the Phomemo PM-241-BT, a Bluetooth-enabled label printer that delivers high-quality shipping labels quickly and effortlessly. Compatible with a variety of label sizes, the PM-241-BT is perfect for businesses that require reliable, clear, and durable labels. Its thermal printing technology ensures that labels are smudge-proof and readable, making it an ideal choice for managing your shipping needs effectively.
Key Features:
- Bluetooth Connectivity: Print wirelessly from any Bluetooth-enabled device, offering flexibility in your workspace.
- High-Speed Printing: Experience fast label output, essential for high-volume shipping environments.
- Wide Label Compatibility: Supports labels up to 4 inches wide, accommodating most shipping label requirements.
- Durable and Efficient: Utilizes thermal technology to produce labels that are both durable and environmentally friendly.
- Compact Design: Fits comfortably in small spaces, perfect for busy offices.
Product Quality and Performance:
The PM-241-BT is built to last and handle the demands of busy shipping operations. Its consistent performance and reliability reduce downtime, while its easy-to-use features ensure a smooth printing experience even during peak hours.
Specifications:
- Connectivity: Bluetooth 4.0
- Print Speed: Up to 70mm/s
- Max Label Width: 4 inches
- Dimensions: 8"x6"x5" inches
- Weight: 2.5 lbs
Purpose of Use:
This label printer is ideal for e-commerce retailers, small business owners, and anyone involved in frequent shipping activities. It provides a professional solution for printing shipping labels, barcodes, and other necessary documentation quickly and efficiently.
How to Use:
Connect the PM-241-BT to your device via Bluetooth, load your label roll, design your label using the compatible app or software, and begin printing with the touch of a button. Regular cleaning of the thermal head is recommended to maintain optimal print quality.
Supported OS/Application/Industries:
The PM-241-BT is compatible with most operating systems including iOS, Android, and Windows, making it a versatile choice for different industries such as logistics, retail, and warehousing.
Benefits & Compatibility:
The PM-241-BT improves your shipping processes by providing quick, reliable label printing. Its compatibility with various label sizes and types ensures it meets the diverse needs of modern shipping operations.
Warranty and FAQs:
Phomemo offers a one-year warranty on the PM-241-BT, covering any defects or issues that arise. For additional information, visit the FAQ section on the NEO Digital website.
Delivery Services (UAE):
NEO Digital ensures prompt and secure delivery of the Phomemo PM-241-BT across the UAE, with a focus on customer satisfaction and timely support.
After Sales Support:
Our dedicated customer service team provides excellent after-sales support, helping you get the most out of your PM-241-BT and ensuring smooth operation in your shipping activities.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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