NEO Digital
POSIFLEX TM-5115
POSIFLEX TM-5115
Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
The POSIFLEX TM-5115 touch monitor delivers exceptional clarity and responsiveness in a robust 15-inch display, perfect for retail, hospitality, and industrial applications. Explore its features today at NEOTECH!
Overview:
The POSIFLEX TM-5115 is a 15-inch touch monitor designed to enhance user interactions in various business environments through its superior display technology and responsive touch capabilities. Ideal for retail points of sale, interactive kiosks, and industrial control panels, this monitor is built to improve efficiency and user experience.
Product Description:
This monitor features a 15-inch capacitive touchscreen that offers precise touch sensitivity and excellent image quality. Its durability and adaptability make the TM-5115 suitable for a wide range of applications, including demanding retail environments and busy hospitality settings. The monitor's modern design integrates seamlessly into any workspace, enhancing both functionality and aesthetic appeal.
Key Features:
- 15-Inch Capacitive Touchscreen: Delivers accurate and responsive touch interactions, supporting multi-touch gestures.
- High-Resolution Display: Ensures vivid and sharp visuals, making it ideal for handling detailed content.
- Robust Construction: Designed to withstand the rigors of daily use in high-traffic areas.
- Versatile Installation: Offers multiple mounting options, including VESA compatibility for easy integration into various setups.
Product Quality and Performance:
The TM-5115 is built with high-quality components that ensure reliability and durability. Its touch technology is optimized for quick and accurate responses, essential for fast-paced business operations. The monitor is also designed to operate efficiently, with low power consumption and minimal maintenance needs.
Specifications:
- Display Type: 15-inch TFT LCD with LED backlighting, offering clear and bright visuals.
- Touch Technology: Projected Capacitive touch technology for a smooth and intuitive user interface.
- Resolution: 1024x768, providing clear and detailed images for enhanced visibility.
- Connectivity: Includes standard interfaces like VGA, HDMI, and USB for touch capability, ensuring compatibility with a wide range of devices.
Purpose of Use:
The TM-5115 is particularly effective for use in retail stores for point-of-sale systems, in hospitality settings for interactive order systems, and in industrial environments for control panels, where its robustness and ease of use are greatly beneficial.
How to Use:
Connect the TM-5115 to your system using the VGA or HDMI for video output and USB for touch input. Adjust the display settings to suit your specific requirements. You can mount the monitor on a stand or attach it to a wall or panel with VESA mounting options, depending on your space and usability needs.
Supported OS/Application/Industries:
This monitor supports various operating systems including Windows, Linux, and Android, making it adaptable for use across multiple sectors such as retail, hospitality, and industrial applications.
Benefits & Compatibility:
- Enhanced User Engagement: Provides a dynamic and interactive user interface that enhances customer interaction and satisfaction.
- Operational Efficiency: Facilitates quicker transactions and interactions, ideal for environments requiring speed and accuracy.
- Adaptability: Easily integrates into existing systems with its comprehensive connectivity options and mounting flexibility.
Warranty and FAQs:
Comes with a one-year warranty, with options for extended coverage. A detailed FAQ section and dedicated technical support are available to assist with any setup, usage, or maintenance questions.
Packaging/Weight/Dimension:
- Packaging: Securely packaged to ensure protection during shipping.
- Weight: Designed for stability yet lightweight enough for easy installation.
- Dimensions: Compact design to fit efficiently in a variety of settings without compromising screen size.
Shop Today & Receive Your Delivery Across the UAE:
Order your POSIFLEX TM-5115 from NEOTECH and enjoy efficient delivery services. Upgrade your business setup with a reliable and high-quality touch monitor!
Best Price Guarantee:
NEOTECH offers the POSIFLEX TM-5115 at competitive prices, with a best price guarantee to ensure you receive the best value for your investment.
After Sales Support:
Our commitment to customer satisfaction includes offering robust after-sales support to address any technical issues or operational questions, ensuring your touch monitor continues to perform effectively.
Request for Customer Reviews and Testimonials:
We value your feedback on the POSIFLEX TM-5115 to help us continue to improve our products and services. Your insights are crucial to our product development and customer service efforts.
Stock Availability:
Before placing your order for the POSIFLEX TM-5115, please contact us to confirm stock availability. Products may be available within 10-15 working days after your order confirmation. We strive to maintain accurate stock levels and ensure timely delivery.
Get in Touch:
For more detailed information about the POSIFLEX TM-5115 or other inquiries, please contact our expert team. We are dedicated to providing comprehensive support and ensuring that your ordering process is as seamless as possible.
Disclaimer:
All information about the POSIFLEX TM-5115 on NEOTECH's website is for informational purposes only and is subject to change without notice. Product images are for illustration purposes only and may not accurately reflect the actual product. Prices and availability of products are subject to change. We recommend verifying all details with our sales team before making a purchase to ensure accuracy and satisfaction with your order
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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