NEO Digital
POSIFLEX LM-5116P
POSIFLEX LM-5116P
Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Elevate your POS system with the POSIFLEX LM-5116P, featuring a 16-inch capacitive touch display designed for precision and ease of use in demanding retail and hospitality environments. Learn more at NEOTECH!
Overview:
The POSIFLEX LM-5116P is a high-performance touch monitor tailored for businesses that prioritize efficiency and user experience in their POS interactions. This 16-inch capacitive touch monitor offers superior display quality and sensitivity, making it perfect for various applications within retail, hospitality, and beyond.
Product Description:
With a 16-inch capacitive touchscreen, the POSIFLEX LM-5116P delivers exceptional clarity and responsive touch interactions, enhancing the speed and accuracy of POS operations. Its robust construction and modern design ensure it fits seamlessly into any business setting, providing a reliable and stylish interface for daily transactions.
Key Features:
- 16-Inch Capacitive Touchscreen: Offers precise touch control and high visibility for an optimal user experience.
- High-Resolution Display: Ensures crisp visuals, enhancing the display of text and images for both staff and customers.
- Durable and Sleek Design: Built to withstand the rigors of commercial environments while maintaining an aesthetic that complements modern interiors.
- Easy Integration: Compatible with a wide range of POS systems, thanks to its versatile connectivity options.
Product Quality and Performance:
The POSIFLEX LM-5116P is designed for longevity and continuous use, featuring high-quality materials and advanced touch technology that withstand daily operations in high-traffic areas. Its performance is optimized for both speed and reliability, ensuring minimal downtime and a smooth customer service experience.
Specifications:
- Display: 16-inch diagonal, LED-backlit, capacitive touch panel.
- Resolution: High resolution that supports detailed and vibrant graphics.
- Connectivity: Includes USB for touch interface, as well as VGA and HDMI ports for video inputs.
- Enclosure: Robust casing designed for durability and ease of maintenance.
Purpose of Use:
The LM-5116P is ideally suited for retail stores, restaurants, cafes, and any setting that requires a dependable and efficient touch interface. It is designed to enhance the checkout process, improve customer interaction, and support various POS applications.
How to Use:
Install the POSIFLEX LM-5116P by connecting it to your POS terminal via USB for the touch functionality and HDMI or VGA for the display. Adjust the ergonomic stand for optimal viewing and touch angles to enhance user comfort and efficiency during operations.
Supported OS/Application/Industries:
This monitor supports various operating systems, making it suitable for use with many existing POS systems. It is a valuable tool for industries including retail, hospitality, and services where quick and accurate customer transactions are critical.
Benefits & Compatibility:
- Enhanced User and Customer Experience: Provides a smooth and intuitive interface for operators and a visually pleasing experience for customers.
- Operational Efficiency: Capacitive touch technology ensures quick responses and minimal errors, speeding up transactions.
- Space-Saving Design: Compact footprint allows for placement in areas with limited space, without sacrificing screen size or functionality.
Warranty and FAQs:
Includes a standard one-year warranty with options for extended coverage. Access to a comprehensive FAQ section and expert customer support is available to resolve any issues and ensure optimal use of the touch monitor.
Packaging/Weight/Dimension:
- Packaging: Securely packaged to protect against impacts and movement during shipping.
- Weight: Designed to be stable yet manageable for easy setup and adjustments.
- Dimensions: Perfectly sized to enhance user interaction without occupying excessive space on the counter.
Shop Today & Receive Your Delivery Across the UAE:
Order the POSIFLEX LM-5116P from NEOTECH and benefit from our reliable delivery services across the UAE. Upgrade your POS system with a touch monitor that combines functionality, style, and durability!
Best Price Guarantee:
NEOTECH provides the POSIFLEX LM-5116P at competitive prices, with a price match guarantee to ensure you get the best possible deal.
After Sales Support:
Our commitment to customer satisfaction includes offering exceptional after-sales support to assist with any setup, maintenance, or technical issues, ensuring your POS system continues to function efficiently.
Request for Customer Reviews and Testimonials:
We encourage feedback on the POSIFLEX LM-5116P to help us continuously improve our products and services. Your experiences are invaluable to our ongoing product development and customer service.
Stock Availability:
Please contact us to check the availability of the POSIFLEX LM-5116P before placing your order. We strive to maintain accurate stock levels and ensure timely delivery.
Get in Touch:
For more detailed information about the POSIFLEX LM-5116P or other inquiries, please contact our expert team. We are dedicated to providing comprehensive support and service.
Disclaimer:
All information about the POSIFLEX LM-5116P on NEOTECH's website is for informational purposes only and is subject to change without notice. Product images are for illustration purposes only and may not accurately depict the actual product. Prices and availability are subject to change. Please verify all details with our sales team before making a purchase to ensure accuracy and satisfaction
Share
Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
-
QuickScan
Barcode Scannerthe Datalogic QuickScan 2120 is a highly rated and well-regarded barcode scanner, known for its versatility, performance, and durability.
-
GK420T
Barcode PrinterZebra GK420t It is a popular choice for small and medium-sized businesses looking for a reliable and cost-effective labeling solution.
-
LKP43
Mobile PrinterSewoo LKP4 It is a popular choice for small and medium-sized businesses looking for a reliable and cost-effective labeling solution.
-
U220B
Receipt PrinterEpson U220B dot matrix receipt printer is a reliable and cost-effective option for producing high-quality printer and tags with your Epson label printer.
Subscribe to our emails
Join our email list for exclusive offers and the latest news.