NEO Digital
M3 MOBILE US20 W
M3 MOBILE US20 W
Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
The M3 Mobile US20 W brings rugged durability and Windows flexibility to demanding environments. Ideal for field service and industrial applications. Discover its capabilities at NEOTECH!
Overview:
The M3 Mobile US20 W is designed for users who need the robustness of a rugged device combined with the versatility of the Windows operating system. Suitable for industries like logistics, construction, and utilities, this device ensures top performance in the harshest environments.
Product Description:
This ultra-rugged mobile computer features a Windows operating system for enhanced software compatibility and enterprise integration. It's built to withstand tough conditions, including drops, dust, water, and extreme temperatures, making it an ideal choice for field workers who require reliability and advanced computing power. The US20 W supports various connectivity options, including 4G LTE, Wi-Fi, and Bluetooth, to keep you connected no matter where your job takes you.
Key Features:
- Windows Operating System: Runs Windows 10 IoT Enterprise for rich application support and user-friendly interface.
- Ultra-Rugged Build: Certified with MIL-STD-810G and IP ratings for maximum durability.
- Advanced Connectivity: Equipped with LTE, Wi-Fi, and Bluetooth for seamless communication.
- Powerful Performance: Features a high-performance processor capable of handling multiple tasks simultaneously.
- Extended Battery Life: Comes with a high-capacity battery to support long working hours without the need for recharging.
Product Quality and Performance:
The US20 W is crafted from premium materials and engineered to perform under extreme conditions. Its performance metrics are tested rigorously to ensure it meets the needs of professionals in demanding fields.
Specifications:
- Processor: Capable of running complex applications with ease.
- Operating System: Windows 10 IoT Enterprise.
- Connectivity: Includes LTE, Wi-Fi, and Bluetooth capabilities.
- Battery: Long-lasting battery designed for extended use.
- Display: Sunlight-readable display ensures visibility in outdoor environments.
Purpose of Use:
Perfect for professionals in industries that demand a durable device capable of complex computing tasks, such as in field services, construction sites, and utility management.
How to Use:
- Fully charge the device before use.
- Configure network settings and install necessary Windows-based applications.
- Use in various operational environments, relying on its rugged design to withstand physical challenges.
- Leverage its connectivity options to maintain data flow and communications.
- Regularly update software and manage battery charging to maintain device performance.
Supported Industries:
Especially beneficial for sectors requiring robust and versatile mobile solutions, such as construction, utilities, and field services.
Benefits & Compatibility:
- Enhanced Productivity: Allows for efficient multitasking with powerful Windows applications.
- Reliable Operation: Designed to operate reliably in adverse environmental conditions.
- Seamless Integration: Easily integrates with existing enterprise systems and software, enhancing workflow continuity.
Warranty and FAQs:
Comes with a manufacturer’s warranty covering defects and performance issues. NEOTECH provides an extensive FAQ section and dedicated support for setup and operational guidance.
Packaging/Weight/Dimension:
- Packaging: Robust packaging to ensure the device is well-protected during shipping.
- Weight: Optimally weighted for balance and usability.
- Dimensions: Compact design that facilitates ease of use without sacrificing screen size or functionality.
Shop Today & Receive Your Delivery Across the UAE:
Order your M3 Mobile US20 W from NEOTECH and take advantage of our reliable delivery services across the UAE. Equip your workforce with this high-performance rugged mobile computer to enhance their operational capabilities!
Best Price Guarantee:
NEOTECH offers the M3 Mobile US20 W at competitive prices, ensuring you receive the best value for your investment in rugged technology.
After Sales Support:
Our commitment includes providing comprehensive after-sales support to assist with setup, maintenance, and troubleshooting, ensuring your device continues to perform efficiently.
Request for Customer Reviews and Testimonials:
We encourage users of the M3 Mobile US20 W to share their experiences to help us continue to improve our products and services. Your feedback is crucial for our product development and customer service strategies.
Stock Availability:
Please check with NEOTECH to confirm the availability of the M3 Mobile US20 W before placing your order. We strive to maintain accurate stock levels and ensure timely delivery.
Get in Touch:
For more detailed information about the M3 Mobile US20 W or other inquiries, please contact our expert team. We are dedicated to providing comprehensive support and ensuring a smooth purchasing process.
Disclaimer:
All information regarding the M3 Mobile US20 W on NEOTECH's website is for informational purposes only and is subject to change without notice. Product images are for illustration purposes only and may not accurately reflect the actual product. Prices and availability are subject to change. We recommend verifying all details with our sales team before making a purchase to ensure accuracy and satisfaction with your order
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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