NEO Digital
UniFi AI Bullet
UniFi AI Bullet
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Secure your perimeter with the UniFi AI Bullet Camera, featuring AI-driven analytics and robust outdoor capabilities. Ensure safety with high-definition surveillance from NEOTECH.
Overview
The UniFi AI Bullet Camera is a cutting-edge surveillance solution designed for outdoor environments that require robust, intelligent monitoring. Equipped with advanced AI capabilities, this camera delivers precise detection and analysis of movements, enhancing security measures for both commercial and residential properties.
Product Description
The UniFi AI Bullet Camera boasts high-resolution video recording capabilities, integrated with AI technology to provide real-time motion detection and analytics. It supports a wide dynamic range and has powerful infrared LEDs for night vision, ensuring clarity and detail under all lighting conditions. The camera's weather-resistant design makes it ideal for outdoor installation, capable of operating in various environmental conditions without compromising image quality.
Key Features
- High-Resolution Video Capture: Offers up to 4K resolution for sharp, clear images.
- AI-Powered Surveillance: Features advanced object recognition and motion analysis to reduce false alarms and focus on relevant threats.
- Enhanced Night Vision: Equipped with high-power infrared LEDs for superior night time surveillance.
- Weatherproof Design: Certified IP67 for resistance against dust and water, ensuring durability in harsh weather conditions.
- Easy Integration: Seamlessly connects with UniFi Protect software for comprehensive monitoring and management.
Product Quality and Performance
Designed for durability and high performance, the UniFi AI Bullet Camera ensures reliable operation and longevity. Its AI-enhanced capabilities provide efficient and accurate surveillance, making it an essential component in security systems that demand precision and adaptability.
Specifications
- Networking Interface: (1) 10/100/1000 Ethernet Port
- Maximum Resolution: 4K
- Lens: Fixed lens with 80° field of view
- Night Vision: IR LEDs with an illumination range of up to 30 meters
- Power Method: 802.3af/at PoE
- Maximum Power Consumption: 12W
Purpose of Use
- Commercial Security: Ideal for monitoring warehouses, parking lots, and large outdoor areas.
- Residential Security: Enhances perimeter security around homes, driveways, and private properties.
- Public Safety: Useful for public area surveillance such as parks, streets, and community centers.
- Industrial Monitoring: Monitors industrial sites for safety and security compliance.
How to Use
- Installation: Mount the camera in strategic locations with clear views of the area to be monitored. Connect to a PoE switch for both power and data transmission.
- Configuration: Set up and configure the camera via the UniFi Protect application, adjusting settings for optimal surveillance and alert management.
- Operation: Monitor the camera feed live or review recorded footage through the UniFi Protect interface, accessible from any connected device.
- Maintenance: Regularly check the device for firmware updates and physical integrity to ensure continuous performance.
Supported Industries
The UniFi AI Bullet Camera is suited for deployment in sectors like retail, manufacturing, education, and government, where high-quality, reliable surveillance is crucial.
Benefits & Compatibility
- Advanced Detection: Minimizes false alerts by intelligently distinguishing between human and vehicular movement.
- Remote Accessibility: View and manage the camera remotely using UniFi Protect software.
- Scalable: Easily expandable within the UniFi ecosystem, allowing for the addition of more cameras as needed.
- Long-Term Reliability: Built to endure prolonged outdoor use with minimal maintenance.
Warranty and FAQs
Comes with a manufacturer’s warranty that covers defects and malfunctions. NEOTECH provides a comprehensive FAQ section and technical support for troubleshooting and guidance.
Packaging/Weight/Dimension
Includes the UniFi AI Bullet Camera, mounting kit, and a quick start guide. Packaged to ensure protection during shipping and ease of installation upon delivery.
Shop Today & Receive Your Delivery Across the UAE!
Equip your property with the UniFi AI Bullet Camera from NEOTECH, and enjoy advanced security features and dependable outdoor performance.
Best Price Guarantee
NEOTECH offers the UniFi AI Bullet Camera at competitive prices, ensuring you receive the best deal for cutting-edge security technology.
After Sales Support
Our dedicated support team is available to assist with installation or operational issues, ensuring you maximize the utility and effectiveness of your surveillance system.
Request for Customer Reviews and Testimonials
We encourage customers to share their experiences with the UniFi AI Bullet Camera to aid others in their security solution decisions.
Stock Availability
Please contact NEOTECH directly to check the current availability of the UniFi AI Bullet Camera. We aim to maintain a ready supply to meet your security needs promptly.
Get in Touch
For more detailed information or assistance with your UniFi AI Bullet Camera purchase, contact our customer support team. We are committed to providing expert advice and personalized service.
Disclaimer
All information provided is for general informational purposes only and may change without notice. Product images are for illustration purposes only and may not fully represent the actual product. Prices and availability are subject to change; please verify all details with our sales team before making a purchase.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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