NEO Digital
UniFi G4 Doorbell Pro PoE Kit
UniFi G4 Doorbell Pro PoE Kit
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Maximize your home security with the UniFi G4 Doorbell Pro PoE Kit. Offering reliable connectivity and advanced surveillance features. Get yours at NEOTECH today.
Overview
The UniFi G4 Doorbell Pro PoE Kit is designed to deliver advanced security features with the convenience of Power over Ethernet (PoE) integration. This kit ensures continuous operation and high-quality video surveillance at your doorstep, making it ideal for both residential and commercial settings.
Product Description
This comprehensive kit includes the UniFi G4 Doorbell Pro, equipped with a high-definition video camera and additional security features like dual-band Wi-Fi and enhanced night vision capabilities. The included PoE adapter simplifies installation by combining power and data delivery over a single network cable, enhancing reliability and reducing system complexity.
Key Features
- Dual Cameras: Provides a broader and more detailed view with a primary 5MP sensor.
- Power over Ethernet: Ensures a stable connection and uninterrupted power supply with a PoE adapter.
- High-Resolution Video: Captures clear, detailed footage in up to 1600x1200 HD video at 30 FPS.
- Enhanced Night Vision: Features IR LEDs for improved visibility in low-light conditions.
- UniFi Protect Integration: Allows for seamless management and advanced recording features through the UniFi Protect platform.
Product Quality and Performance
The UniFi G4 Doorbell Pro PoE Kit is built to withstand the rigors of outdoor use, featuring a weather-resistant design suitable for various environmental conditions. The PoE technology enhances system reliability by eliminating battery dependency and providing consistent power.
Specifications
- Resolution: 1600x1200 HD at 30 frames per second.
- Field of View: 180° for expansive coverage.
- Connectivity: Ethernet with PoE support.
- Installation: Easy setup with included PoE adapter.
- Weather Resistance: Designed to operate effectively in diverse weather conditions.
Purpose of Use
Ideal for homeowners and businesses looking for a robust and easy-to-manage video doorbell system. It's particularly suited for areas where wiring complexities and power stability are concerns.
How to Use
To install the UniFi G4 Doorbell Pro PoE Kit:
- Mount the doorbell at your desired location near the door.
- Connect the doorbell to a PoE switch or use the included PoE injector to supply power and network connectivity through an Ethernet cable.
- Configure and manage the doorbell via the UniFi Protect app to customize settings, view live video, and receive alerts.
Supported Industries
Perfect for residential complexes, small businesses, and any facility requiring controlled access and detailed, reliable surveillance at entry points.
Benefits & Compatibility
- Continuous Operation: PoE ensures the doorbell remains operational without interruptions.
- Advanced Surveillance: Multiple cameras and high-resolution video provide comprehensive monitoring of your doorstep.
- Unified Management: Easily integrated with other UniFi Protect devices for a cohesive security system.
- Scalable Solutions: Supports future expansions and upgrades within the UniFi ecosystem.
Warranty and FAQs
Comes with a manufacturer's warranty that covers defects and malfunctions, backed by a comprehensive FAQ section available online for support.
Packaging/Weight/Dimension
The package includes the UniFi G4 Doorbell Pro, PoE adapter, mounting hardware, and a quick installation guide. Packaging is designed to ensure product safety and comprehensive installation support.
Shop Today & Receive Your Delivery Across the UAE!
Order your UniFi G4 Doorbell Pro PoE Kit from NEOTECH and enjoy our efficient delivery services, ensuring quick and easy start to enhanced door security.
Best Price Guarantee
NEOTECH offers the UniFi G4 Doorbell Pro PoE Kit at competitive prices, ensuring you get the best value for a premium doorbell security system.
After Sales Support
Our dedicated support team is available to assist with any installation or operational queries, helping you to maximize the benefits of your new doorbell system.
Request for Customer Reviews and Testimonials
We encourage our customers to share their experiences with the UniFi G4 Doorbell Pro PoE Kit to help others make informed decisions and aid in continuous product improvement.
Stock Availability
Please contact us directly to verify the current availability of the UniFi G4 Doorbell Pro PoE Kit. We strive to maintain accurate stock levels to meet your needs promptly.
Get in Touch
For more detailed information or assistance with your purchase of the UniFi G4 Doorbell Pro PoE Kit, contact our support team. We are committed to providing personalized assistance tailored to your security needs.
Disclaimer
All information provided is for general informational purposes only and may change without notice. Product images are for illustration purposes only and may not fully represent the actual product. Prices and availability are subject to change; please confirm all details with our sales team before making a purchase.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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