NEO Digital
UniFi CloudKey+ UCK-G2-SSD
UniFi CloudKey+ UCK-G2-SSD
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Enhance your network with the UniFi CloudKey+ SSD model, featuring upgraded storage for faster access and improved reliability. Secure and manage your network efficiently at NEOTECH.
Overview
The UniFi CloudKey+ UCK-G2-SSD is an advanced version of the standard CloudKey+ that incorporates a solid-state drive (SSD), enhancing both performance and reliability. This device is designed for users who require high-speed data access and storage durability to manage their UniFi networking devices and UniFi Protect video surveillance systems.
Product Description
This model upgrades the traditional CloudKey+ by including an SSD, significantly boosting system responsiveness and data integrity. It's particularly suited for environments with extensive video recording needs or high traffic networks that demand swift data retrieval and uninterrupted access. The UniFi CloudKey+ UCK-G2-SSD ensures efficient management of your network and surveillance systems from a single, integrated platform using the UniFi Controller and UniFi Protect software.
Key Features
- Enhanced SSD Storage: Comes equipped with a solid-state drive, offering faster access times and improved reliability over standard hard drives.
- Dual Functionality: Manages both UniFi network devices and UniFi Protect video surveillance systems.
- Compact and Efficient Design: Its small size and efficient power usage make it ideal for any network environment.
- Integrated Display: Includes a front panel display that shows vital system statistics and the status of connected UniFi devices.
- Easy Setup and Deployment: Simplifies installation and configuration, allowing you to manage your network quickly and effectively.
Product Quality and Performance
The UniFi CloudKey+ UCK-G2-SSD is built with top-quality components that are designed to provide reliable and continuous operation. The inclusion of an SSD enhances the device's overall performance, particularly in environments requiring rapid data processing and storage.
Specifications
- Storage: Equipped with a solid-state drive for enhanced performance and durability.
- Processor: Advanced ARM Cortex processor capable of handling multiple tasks simultaneously.
- Networking Interface: Gigabit Ethernet port for high-speed network connectivity.
- Power Options: Supports Power over Ethernet (PoE) for a simple, single-cable installation.
- Dimensions: Compact form factor that can be placed almost anywhere within your network setup.
Purpose of Use
The UniFi CloudKey+ UCK-G2-SSD is perfect for businesses and residential users who need a powerful and reliable solution for managing their UniFi devices and video surveillance systems, especially where high data throughput and storage reliability are critical.
How to Use
Connect the UniFi CloudKey+ UCK-G2-SSD to your network using the Ethernet port, power it via a PoE-enabled switch or a USB-C connector, and access the device through the UniFi Controller software to configure and manage your network and surveillance devices. The intuitive interface streamlines complex configurations and automates routine tasks to enhance network performance and reliability.
Supported Industries
Ideal for industries that rely heavily on uninterrupted network access and real-time data management, such as technology, finance, healthcare, and education.
Benefits & Compatibility
- Rapid Data Access: Provides quicker access to data, essential for managing real-time applications and large volumes of video surveillance footage.
- Increased Reliability: SSDs are less prone to mechanical failure compared to traditional hard drives, reducing the risk of data loss.
- Scalable Management: Easily scales to accommodate additional UniFi devices and cameras as your system grows.
- Unified Control: Offers a consistent and user-friendly interface to manage all connected UniFi devices and surveillance footage.
Warranty and FAQs
Includes a standard warranty that covers system failures and manufacturing defects, supplemented by a comprehensive FAQ section to aid in troubleshooting and setup.
Packaging/Weight/Dimension
Ships with necessary installation hardware, ensuring secure and easy setup straight out of the box.
Shop Today & Receive Your Delivery Across the UAE!
Order your UniFi CloudKey+ UCK-G2-SSD from NEOTECH and enjoy our efficient delivery services, setting up your advanced network management system swiftly.
Best Price Guarantee
NEOTECH provides the UniFi CloudKey+ UCK-G2-SSD at competitive prices, ensuring you receive the best possible value for an advanced network management solution.
After Sales Support
Our dedicated support team is available to assist with any technical issues or questions, helping you to fully utilize the capabilities of your new UniFi CloudKey+ SSD.
Request for Customer Reviews and Testimonials
We encourage our customers to share their experiences with the UniFi CloudKey+ UCK-G2-SSD to assist others in making informed decisions and help us continue to improve our products and services.
Stock Availability
Please contact us directly to check the current availability of the UniFi CloudKey+ UCK-G2-SSD. We aim to maintain accurate stock levels for prompt delivery.
Get in Touch
For more detailed information or assistance with your purchase of the UniFi CloudKey+ UCK-G2-SSD, contact our support team. We are committed to providing personalized assistance tailored to your networking needs.
Disclaimer
All information provided is for general informational purposes only and may change without notice. Product images are for illustration purposes only and may not fully represent the actual product. Prices and availability are subject to change; please confirm all details with our sales team before making a purchase.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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