NEO Digital
RAZER BOOK 13 Laptop - 11th Gen i7-1165G7
RAZER BOOK 13 Laptop - 11th Gen i7-1165G7
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Maximize your productivity with the Razer Book 13, powered by an 11th Gen Intel i7-1165G7 processor. Perfect for professionals seeking performance and portability. Available at NEOTECH.
Overview
The Razer Book 13 is a premium laptop designed for professionals and creatives who need a powerful, portable solution for on-the-go productivity. Featuring the 11th Gen Intel i7-1165G7 processor, it combines performance with sleek design and robust build quality.
Product Description
The Razer Book 13, powered by the Intel i7-1165G7, is a compact yet powerful laptop perfect for multitasking and mobile productivity. With its high-resolution, touch-enabled display, it offers vivid visuals and responsive performance for everything from business presentations to content creation. It includes ample memory and storage to handle all your applications and files efficiently. The Razer Book 13 also features a robust aluminum chassis that is both stylish and durable, making it ideal for professionals on the move.
Key Features
- Processor: 11th Gen Intel i7-1165G7 for fast and efficient performance.
- Display: 13.4-inch touch display with high resolution for sharp, detailed visuals.
- Portability: Ultra-slim profile and lightweight design for easy mobility.
- Build Quality: Premium aluminum construction for durability and a sleek appearance.
- Battery Life: Long-lasting battery for extended use throughout the day without recharging.
Product Quality and Performance
The Razer Book 13 is noted for its exceptional build quality and reliable performance, making it a favored choice among professionals who require a dependable and efficient machine. Its advanced cooling system ensures it runs cool and quiet, even under load.
Specifications
- CPU: Intel Core i7-1165G7
- Graphics: Integrated Intel Iris Xe Graphics for superior multimedia performance.
- RAM: 16GB for seamless multitasking.
- Storage: 512GB SSD for fast data access and ample storage space.
- Display: 13.4-inch Full HD+ (1920 x 1200) touch display.
- Operating System: Windows 10 Pro (upgradeable to Windows 11).
Purpose of Use
- Professional Work: Ideal for business applications, multitasking, and remote work.
- Content Creation: Suitable for photo editing, video editing, and other creative tasks.
- Everyday Use: Optimized for daily activities, from web browsing to streaming media.
How to Use
- Optimize your work environment with Razer Synapse for personal performance tweaks and battery management.
- Take advantage of the touch display for interactive presentations and efficient task management.
- Regularly update the operating system and applications to maintain security and performance standards.
Supported Applications
- Compatible with a wide range of productivity and creative software, including Microsoft Office, Adobe Creative Cloud, and many others.
- Supports light gaming and media editing thanks to its capable integrated graphics.
Benefits & Compatibility
- Combines high performance with exceptional mobility, making it ideal for professionals who frequently travel.
- Offers extensive connectivity options, including Thunderbolt 4, USB-C, and HDMI, for versatile linking with peripherals and external displays.
Warranty and FAQs
NEOTECH provides a comprehensive warranty for the Razer Book 13, ensuring support for any technical issues or questions that may arise.
Packaging/Weight/Dimension
Includes the laptop, power adapter, and documentation, all securely packaged to ensure protection during delivery.
Shop Today & Receive Your Delivery Across the UAE!
Purchase the Razer Book 13 from NEOTECH today and enjoy our reliable delivery services across the UAE. Elevate your professional capabilities with this high-performance laptop.
Best Price Guarantee
NEOTECH offers the Razer Book 13 at the most competitive prices, ensuring you receive the best deal available.
After Sales Support
Our team at NEOTECH is dedicated to providing outstanding after-sales support. Contact us for any inquiries or assistance related to the Razer Book 13, and we'll ensure your satisfaction.
Request for Customer Reviews and Testimonials
We encourage our customers to share their experiences with the Razer Book 13 to help others make informed decisions and to help us continually improve our services.
Stock Availability
Please contact NEOTECH for the latest stock availability of the Razer Book 13 to ensure prompt delivery.
Get in Touch
For more details about the Razer Book 13 or other inquiries, please reach out to NEOTECH. Our expert team is ready to help you find the best technology solutions for your needs.
Disclaimer
All information about the Razer Book 13 is for general informational purposes only and is subject to change without notice. Product images are for illustration purposes only and may not accurately represent the actual product. Always verify all product details and specifications with NEOTECH before making a purchase
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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