NEOTECH
POSTECH PT-5200 Weighing Scale
POSTECH PT-5200 Weighing Scale
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Overview
The POSTECH PT-5200 Weighing Scale is a robust and highly accurate industrial scale designed to meet the demanding needs of logistics, manufacturing, and warehousing industries. This scale offers exceptional durability and precision, making it an essential tool for businesses that require reliable weight measurements for their operations.
Key Features
- High Load Capacity: Capable of handling significant weight, suitable for industrial applications.
- Durable Construction: Built with heavy-duty materials to withstand tough industrial environments.
- Advanced Calibration: Features precise calibration options to ensure accuracy and reliability in measurements.
- Easy Integration: Compatible with various industrial systems for streamlined operations.
- User-Friendly Interface: Equipped with a clear display and intuitive controls, simplifying the user experience.
Product Quality and Performance
The PT-5200 is valued for its performance and reliability:
- Precision Accuracy: Delivers exact weight measurements crucial for industrial compliance and inventory control.
- Robustness: Constructed to endure the rigors of heavy and continuous use.
- Maintenance Ease: Designed for easy maintenance to ensure long-term accuracy and performance.
Specifications
- Dimensions: 800mm x 800mm x 100mm
- Weight Capacity: Up to 2000 kg
- Material: Reinforced steel platform
- Display: Digital LCD
- Power Supply: AC adapter or rechargeable battery
Purpose of Use
Ideal for:
- Warehousing: Accurate weight management for inventory and shipping logistics.
- Manufacturing: Essential for ensuring precise measurements in production processes.
- Agricultural Sector: Useful for weighing bulk goods and produce.
How to Use
- Setup: Quick setup guide to get the scale operational in no time.
- Operation: Instructions on proper placement of items and calibration for accurate readings.
- Maintenance: Regular maintenance tips to maintain accuracy and extend the life of the scale.
Supported OS/Applications/Industries
- Operating Systems: Does not require integration with an operating system for basic functions.
- Applications: Broad application in any industry that requires heavy or precise weighing.
- Industries: Particularly valuable in logistics, manufacturing, and agriculture.
Benefits & Compatibility
- Operational Efficiency: Enhances productivity with fast and accurate measurements.
- Compatibility with Industrial Needs: Adapts easily to a variety of industrial environments with its sturdy design.
- Cost-Effectiveness: Offers reliable performance that minimizes the need for frequent recalibration or replacement.
Warranty and FAQs
- Warranty: Includes a one-year manufacturer's warranty with extended options available.
- FAQs: Accessible support and troubleshooting tips available on NEO Digital to help optimize scale use.
Delivery Services (UAE)
- Efficient Delivery: Ensures timely and secure delivery to all regions within the UAE, ready for immediate use.
After Sales Support
- Expert Support: Our team is on hand to provide comprehensive support and ensure your weighing needs are fully met.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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