NEO Digital
LENOVO THINKBOOK 15 G2 - 11th Gen i5-1135G7, 4GB, 1TB HDD, NVIDIA GeForce MX450, 2GB, 15.6" FHD
LENOVO THINKBOOK 15 G2 - 11th Gen i5-1135G7, 4GB, 1TB HDD, NVIDIA GeForce MX450, 2GB, 15.6" FHD
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Experience efficiency with the Lenovo ThinkBook 15 G2, featuring an 11th Gen i5, NVIDIA GeForce MX450, and a spacious 1TB HDD. Perfect for professionals seeking power and storage.
Overview
The Lenovo ThinkBook 15 G2 is crafted for professionals and businesses requiring reliable performance on the go. It comes equipped with an 11th Generation Intel Core i5-1135G7 processor, NVIDIA GeForce MX450 graphics with 2GB of dedicated memory, 4GB RAM, and a 1TB HDD, making it ideal for handling business applications and multimedia content.
Product Description
This laptop combines a sleek design with robust functionality, providing a 15.6-inch FHD display that delivers crisp, vibrant visuals. Its comprehensive connectivity options, including USB-C and HDMI, make it an excellent choice for those needing to connect multiple peripherals.
Key Features
- Intel Core i5-1135G7 Processor: Smooth and responsive performance for multitasking.
- NVIDIA GeForce MX450 Graphics: Enhances graphics performance for photo and video editing.
- 1TB HDD Storage: Ample space for your files and multimedia.
- 4GB RAM: Supports basic multitasking for everyday tasks.
- 15.6-inch FHD Display: Offers clear and detailed visuals.
Product Quality and Performance
The ThinkBook 15 G2 is designed with durability in mind, featuring a sturdy build that can handle the demands of daily use. Its performance is geared towards ensuring you can work efficiently without interruptions.
Specifications
- Processor: 11th Gen Intel Core i5-1135G7
- Graphics: NVIDIA GeForce MX450, 2GB
- Memory: 4GB RAM
- Storage: 1TB HDD
- Display: 15.6" Full HD (1920 x 1080)
Purpose of Use
- Professional Work: Ideal for business applications and multitasking.
- Multimedia: Good for casual photo editing and video streaming.
- Everyday Use: Efficient for daily activities like browsing and document editing.
How to Use
- Setup: Follow simple setup instructions to start using your device.
- Software Updates: Keep your system updated for optimal performance.
- Maintenance: Regularly back up your data and manage your storage to keep your laptop running efficiently.
Benefits & Compatibility
- Versatility: Suitable for work, home, and light creative tasks.
- Connectivity: Includes essential ports for connecting external devices.
- Ease of Use: User-friendly interface with Windows 10.
Warranty and Support
Comes with a standard Lenovo warranty, with options to extend for added peace of mind.
Packaging/Weight/Dimensions
- Packaging: Eco-friendly and secure to ensure safe delivery.
- Weight: Designed for mobility, easy to carry for on-the-go use.
- Dimensions: Compact and sleek, fits easily in laptop bags.
Best Price Guarantee
Competitive pricing with a guarantee to match any lower price found for the same model.
After Sales Support
Dedicated Lenovo support available to assist with any issues or questions.
Request for Customer Reviews and Testimonials
We value your feedback! Please share your experience to help others make informed choices.
Stock Availability
Check availability on Lenovo’s website or contact authorized dealers to ensure availability before purchasing.
Get in Touch
Visit Lenovo's official website or contact customer service for more details on the ThinkBook 15 G2.
Disclaimer
All specifications and prices are subject to change without notice. Confirm all details with Lenovo before making a purchase
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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