NEOTECH
brother HL-L2321D Laser Printer
brother HL-L2321D Laser Printer
Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Brother HL-L2321D Laser Printer – High-Speed, High-Resolution Monochrome Printing"
Overview:
The Brother HL-L2321D Laser Printer is designed for efficiency and reliability, making it ideal for small office environments that require robust monochrome printing solutions. It features high-speed printing capabilities and automatic duplex printing, making it both time-efficient and eco-friendly.
Product Description:
The Brother HL-L2321D is a compact yet powerful laser printer that delivers high-quality prints with sharp resolution. It’s equipped with automatic duplex printing which helps save paper by printing on both sides. With a fast print speed and a large paper handling capacity, it’s built to handle large jobs with ease. This printer is perfect for businesses that need a dependable printing solution without the extra features of multi-function devices.
Key Features:
- High-Speed Printing: Delivers prints at up to 30 pages per minute.
- Automatic Duplex Printing: Saves paper with two-sided printing capability.
- High-Quality Outputs: Achieve crisp text and excellent graphics with up to 2400 x 600 dpi resolution.
- Large Paper Tray: Comes with a 250-sheet capacity paper tray, reducing the need for frequent refills.
- Toner Save Mode: Reduces toner use when printing draft documents.
Product Quality and Performance:
The Brother HL-L2321D is known for its durability and consistent performance. It offers professional quality prints and operates quietly and efficiently, making it suitable for office environments where high-quality output is essential without disruption.
Specifications:
- Print Technology: Laser
- Connectivity: USB 2.0
- Print Speed: Up to 30 ppm
- Paper Handling: 250 sheets input capacity
- Dimensions: 14" x 14.2" x 7.2"
- Weight: 15 lbs
Purpose of Use:
Ideal for small businesses or home offices that require efficient and reliable monochrome printing. It’s particularly useful for printing business documents like reports, invoices, and correspondence quickly and economically.
How to Use:
Connect the printer to your computer using the USB interface, install the printer driver, load paper into the tray, and start printing. Utilize the automatic duplex feature to print on both sides of the paper, helping to reduce costs and environmental impact.
Supported OS/Application/Industries:
The HL-L2321D supports Windows, macOS, and Linux, making it highly versatile for various business applications and environments.
Benefits & Compatibility:
This printer offers significant benefits in terms of cost-efficiency and productivity, with features designed to facilitate easy, high-volume printing. Its compact design also makes it suitable for small spaces.
Warranty and FAQs:
Brother provides a one-year limited warranty on the HL-L2321D, along with comprehensive customer support for any technical issues or questions.
Delivery Services (UAE):
NEO Digital ensures reliable and prompt delivery services across the UAE, helping you quickly set up your new printer and keep your operations running smoothly.
After Sales Support:
Our customer service team is committed to providing exceptional support, from installation guidance to troubleshooting and regular maintenance.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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