NEO Digital
LENOVO THINKPAD X1 CARBON GEN 12 (2024) Laptop - Series 1 Ultra 7-165U vPro, 64GB, 2TB SSD, 14" 2.8K Touch
LENOVO THINKPAD X1 CARBON GEN 12 (2024) Laptop - Series 1 Ultra 7-165U vPro, 64GB, 2TB SSD, 14" 2.8K Touch
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Master your professional world with the Lenovo ThinkPad X1 Carbon Gen 12 (2024), featuring the Series 1 Ultra 7-165U vPro processor, 64GB RAM, 2TB SSD, and a stunning 14-inch 2.8K touch display. Experience elite performance and portability.
Overview:
The Lenovo ThinkPad X1 Carbon Gen 12 (2024) redefines excellence in business computing with its cutting-edge specifications and unmatched durability. Tailored for high-demand professionals, it combines powerful processing, expansive memory, and superior display technology, all within a sleek, ultraportable design.
Product Description:
The latest Lenovo ThinkPad X1 Carbon Gen 12 is equipped with a Series 1 Ultra 7-165U vPro processor, providing top-tier performance for the most demanding applications. It boasts 64GB of RAM for unparalleled multitasking capabilities and a massive 2TB SSD for extensive storage with lightning-fast access speeds. The 14-inch 2.8K touch display offers vivid colors and sharp detail, enhancing every interaction with its responsive touch interface. This laptop also features enhanced security measures, including a vPro chipset for better management and protection capabilities, making it an ideal choice for enterprise environments.
Key Features:
- Series 1 Ultra 7-165U vPro Processor: Delivers enterprise-level performance and security.
- 64GB RAM: Ensures smooth operation even with multiple applications running.
- 2TB SSD: Provides ample storage with quick file access.
- 14-inch 2.8K Touch Display: Offers stunning visuals with intuitive touch control.
- Lightweight and Durable: Crafted with signature ThinkPad durability in a sleek, ultraportable design.
- Advanced Security Features: Equipped with vPro technology, fingerprint reader, and facial recognition for enhanced security.
Product Quality and Performance:
As part of the esteemed ThinkPad line, the X1 Carbon Gen 12 adheres to rigorous quality standards, ensuring reliability and performance. Its robust build quality is designed to pass stringent military-grade tests for durability and reliability in various environmental conditions.
Specifications:
- Processor: Series 1 Ultra 7-165U vPro
- Memory: 64GB DDR4 RAM
- Storage: 2TB PCIe NVMe SSD
- Display: 14" 2.8K (2880 x 1800) OLED, touch-enabled
- Graphics: Integrated Intel Iris Xe Graphics
- Connectivity: WiFi 6E, Bluetooth 5.2, optional WWAN
- Ports: 2 x USB-C Thunderbolt 4, 2 x USB-A 3.2, HDMI 2.0b, Headphone / Mic Combo, Nano-SIM slot
- Operating System: Windows 11 Pro
- Dimensions: 314.5 x 221.6 x 15.36 mm
- Weight: Approximately 1.13 kg
Purpose of Use:
This laptop is ideally suited for C-level executives, IT professionals, and power users who require top-of-the-line specifications for heavy multitasking, data analysis, and secure computing in corporate environments.
How to Use:
Unbox the laptop, charge it fully, and follow the on-screen instructions to set up Windows 11 Pro. Connect to your corporate network or Wi-Fi, and begin installing essential software and security tools as dictated by your organizational IT policies.
Benefits & Compatibility:
The ThinkPad X1 Carbon Gen 12 is a powerhouse designed to handle everything from advanced spreadsheets and presentations to data analytics and virtual meetings without lag, ensuring a seamless working experience. Its high-spec configurations are compatible with virtually all professional software suites used in corporate environments.
Warranty and FAQs:
Includes a standard Lenovo warranty with options for extended protection. Check warranty details at the time of purchase for comprehensive coverage information.
Shop Today & Receive Your Delivery:
Available through Lenovo’s official website and select authorized retailers. Ensure to check for availability and current promotions to secure the best deal.
Best Price Guarantee:
Shop around or visit Lenovo's website directly to find promotional discounts or bundle offers that provide the best value for your investment.
After Sales Support:
Lenovo offers extensive support services, including technical assistance and customer service, to ensure you receive the maximum benefit from your ThinkPad X1 Carbon.
Request for Customer Reviews and Testimonials:
If you have purchased the Lenovo ThinkPad X1 Carbon Gen 12, please share your experience to help others make informed decisions.
Stock Availability:
Check with Lenovo or authorized dealers for the most up-to-date stock information to ensure you can purchase this high-end laptop without any delays.
Get in Touch:
For more detailed information or assistance with the Lenovo ThinkPad X1 Carbon Gen 12, contact Lenovo’s customer support or visit an authorized retailer for personalized advice and support.
Disclaimer:
Always verify the laptop’s specifications and ensure it meets your specific needs before making a purchase. Understand the return policy and warranty details provided by the retailer
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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