NEOTECH
Anker PowerCore III Power Bank 10000mAh, Black
Anker PowerCore III Power Bank 10000mAh, Black
Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Description:
The Anker PowerCore III 10000mAh Power Bank is designed to keep your devices powered up wherever you go. With its high-capacity battery, fast charging technology, and sleek black design, this power bank ensures you stay connected and charged up throughout the day, making it ideal for travel, work, and everyday use.
Design and Functionality:
The Anker PowerCore III features a compact and lightweight design that easily fits in your pocket or bag. Its high-capacity 10000mAh battery provides multiple charges for your devices, while the advanced charging technology ensures quick and efficient power delivery. The power bank’s user-friendly design includes multiple ports for versatile charging options.
Key Features:
- High Capacity: 10000mAh battery capacity provides multiple charges for smartphones, tablets, and other devices.
- Fast Charging Technology: Equipped with PowerIQ and VoltageBoost technologies for the fastest possible charge.
- Compact and Portable: Slim and lightweight design for easy portability.
- Multiple Charging Ports: Includes USB-A and USB-C ports for versatile charging options.
- Advanced Safety Features: Built-in safety features protect against overcharging, overheating, and short-circuiting.
- Sleek Design: Stylish black finish that complements any style.
Product Quality and Performance:
The Anker PowerCore III is built to deliver reliable and efficient performance. Its high-capacity battery and fast charging technology ensure your devices are powered up quickly and safely. User testimonials highlight its impressive battery life, ease of use, and robust design, making it a popular choice for on-the-go charging.
Specifications:
- Battery Capacity: 10000mAh
- Input: USB-C (Power Delivery)
- Output: USB-A, USB-C (Power Delivery)
- Dimensions: 92 x 63 x 22 mm
- Weight: 200 g
- Color: Black
Purpose of Use:
The Anker PowerCore III is perfect for keeping your devices charged on the go, whether you’re traveling, working, or simply out and about. Its high-capacity battery and fast charging technology make it suitable for a wide range of devices, including smartphones, tablets, and other USB-powered gadgets.
How to Use:
To start using the Anker PowerCore III, charge the power bank using the included USB-C cable. Connect your device to the power bank using the appropriate cable and press the power button to begin charging. The LED indicator will show the remaining battery level. For detailed instructions, refer to the included user manual.
Supported Devices:
The Anker PowerCore III is compatible with a wide range of devices, including smartphones, tablets, Bluetooth speakers, and other USB-powered gadgets. It supports fast charging for devices with Power Delivery technology.
Benefits & Compatibility:
- Portable Power: High-capacity battery for multiple charges on the go.
- Fast Charging: Advanced charging technology for quick and efficient power delivery.
- Versatile: Compatible with a wide range of devices, including smartphones and tablets.
Warranty and FAQs:
The Anker PowerCore III comes with an 18-month limited warranty covering any manufacturing defects. For common questions and troubleshooting tips, visit the NEO Digital product services page. Should any issues arise, our support team is ready to assist, and the RMA process will be initiated if necessary.
Delivery Services (UAE):
We offer prompt and reliable delivery services across the UAE, ensuring your Anker PowerCore III 10000mAh Power Bank reaches you quickly and safely. Our delivery network covers all major cities and emirates, providing a hassle-free shopping experience.
After Sales Support:
Customer satisfaction is paramount to us. We provide comprehensive after-sales support to address any concerns and ensure a seamless experience with your Anker PowerCore III. Our team is ready to assist with any queries or concerns.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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