NEOTECH
Linksys FGHSAX1800 5G Mobile Hotspot
Linksys FGHSAX1800 5G Mobile Hotspot
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Introduction:
Introducing the Linksys FGHSAX1800 5G Mobile Hotspot, your ultimate solution for ultra-fast, reliable, and secure mobile internet connectivity. Designed for those who need to stay connected on the go, this mobile hotspot delivers exceptional performance with the latest 5G technology, ensuring you have access to the internet wherever you are.
Key Features:
- Ultra-Fast 5G Connectivity: Experience lightning-fast internet speeds with 5G technology, ideal for streaming, gaming, and working remotely.
- Secure Wi-Fi: Create a secure Wi-Fi network for up to 20 devices, ensuring your data and connections are safe.
- Long Battery Life: Enjoy extended usage with the powerful battery, providing up to 12 hours of continuous connectivity.
- Compact and Portable Design: The sleek and lightweight design makes it easy to carry, perfect for travel, business trips, and outdoor activities.
- Easy Setup: Simple and quick setup process, allowing you to connect to the internet within minutes.
- Dual-Band Wi-Fi: Supports both 2.4GHz and 5GHz bands for flexible and efficient wireless connections.
- LCD Touchscreen: User-friendly interface with a clear LCD touchscreen for easy monitoring and management of your network.
- SIM Card Slot: Compatible with most SIM cards, providing flexible network options.
- Parental Controls and Guest Access: Manage your network with advanced features like parental controls and guest access, ensuring a safe and controlled internet experience.
Product Quality and Performance:
The Linksys FGHSAX1800 5G Mobile Hotspot is crafted with precision, ensuring exceptional quality and performance. With its robust construction and advanced technology, this device delivers reliable and fast internet connectivity. User testimonials highlight its ease of use, high-speed performance, and secure connections.
Specifications:
- Network Technology: 5G, 4G LTE
- Wi-Fi Standards: 802.11ax (Wi-Fi 6)
- Frequency Bands: Dual-band 2.4GHz and 5GHz
- Maximum Devices: Connect up to 20 devices simultaneously
- Battery Life: Up to 12 hours of continuous use
- Display: LCD touchscreen
- Dimensions: 112 x 70 x 20 mm
- Weight: 150 grams
- SIM Card Slot: Standard SIM slot
- Security: WPA3, VPN support
Purpose of Use:
The Linksys FGHSAX1800 5G Mobile Hotspot is designed to provide fast and reliable internet connectivity on the go. It's perfect for travelers, remote workers, students, and anyone needing a secure and portable internet solution. Whether you're streaming videos, attending virtual meetings, or browsing the web, this mobile hotspot ensures you stay connected.
How to Use:
To set up your Linksys FGHSAX1800 5G Mobile Hotspot, follow these steps:
- Insert a compatible SIM card into the hotspot.
- Turn on the device by pressing the power button.
- Follow the on-screen instructions on the LCD touchscreen to complete the setup.
- Connect your devices to the hotspot's Wi-Fi network using the provided network name and password.
- Monitor and manage your network through the touchscreen interface or the Linksys app.
Supported OS/Application/Industries:
The Linksys FGHSAX1800 5G Mobile Hotspot is compatible with iOS, Android, Windows, and macOS devices. It's suitable for various industries, including travel, business, education, and personal use.
Benefits & Compatibility:
- Enhanced Connectivity: Enjoy fast and reliable internet access wherever you go.
- User-Friendly: Easy setup and intuitive touchscreen interface make it accessible for all users.
- Secure and Flexible: Protect your data with advanced security features and connect multiple devices simultaneously.
Warranty and FAQs:
The Linksys FGHSAX1800 5G Mobile Hotspot comes with a one-year limited warranty. For common questions, visit our FAQ section on the Linksys website. For any issues, contact our customer support for assistance.
Delivery Services (UAE):
We offer reliable and prompt delivery services across the UAE, including all major cities and emirates. Our goal is to provide a swift and secure delivery experience for every customer.
After Sales Support:
Customer satisfaction is our top priority. We offer exceptional after-sales support to ensure you get the most out of your Linksys FGHSAX1800 5G Mobile Hotspot.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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