NEOTECH
Anker everfrost powered cooler 40
Anker everfrost powered cooler 40
Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Overview
The Anker EverFrost Powered Cooler 40 offers top-notch cooling capabilities in a portable, durable format. This larger version provides 40 liters of space, making it perfect for longer trips, bigger groups, or anyone who needs to keep more items cold for extended periods. It’s designed to operate efficiently in a variety of settings, from outdoor campsites to tailgate parties.
Key Features
- High-Capacity Cooling: 40-liter storage capacity perfect for storing multiple items for group or family outings.
- Advanced Temperature Control: Can cool down to -4°F and up to 68°F, suitable for everything from frozen goods to refrigerated beverages.
- Durable Construction: Built to endure tough conditions with a sturdy, impact-resistant exterior.
- Energy Efficiency: Utilizes advanced technology to minimize power consumption while maximizing cooling efficiency.
- Portable Design: Features heavy-duty wheels and handles for easy transportation, even when fully loaded.
Product Quality and Performance
Anker's commitment to quality ensures that the EverFrost Powered Cooler 40 is a reliable choice for keeping items cold or frozen. The unit is equipped with a high-performance compressor and efficient insulation, providing dependable cooling that adventurers can rely on.
Specifications
- Dimensions: Optimally sized for maximum portability while offering substantial internal storage.
- Weight: Balanced to provide durability without being overly cumbersome to move.
- Power Source Compatibility: Operates on 12V DC (car outlet) or can be connected to portable power sources.
- Control Interface: Easy-to-use digital controls for precise temperature management.
Purpose of Use
Ideal for:
- Outdoor enthusiasts looking for a reliable cooling solution for extended trips.
- Families needing a spacious cooler for vacations or gatherings.
- Event organizers who require portable cooling for food and drinks at outdoor venues.
How to Use
- Setup: Plug the cooler into an appropriate power source using the included adapter.
- Operation: Pre-cool the cooler before adding items, set the desired temperature, and load your items.
- Maintenance: Regularly clean both the interior and exterior with mild detergent; ensure the seal and vents remain clear for optimal performance.
- Troubleshooting: If issues arise, refer to the user manual or contact Anker support for assistance.
Supported Applications
- Long-term Storage: Keeps perishables frozen or cool for several days without needing to replenish ice.
- Varied Use: Adjustable settings make it suitable for cooling beverages, preserving fresh catches from fishing trips, or freezing food.
- Remote Operation: Some models offer app connectivity for monitoring and adjustments on the go.
Benefits & Compatibility
- Large Capacity: Provides ample space to meet the cooling needs of larger groups or extended trips.
- Rugged Design: Ensures the cooler can withstand the rigors of outdoor use.
- Energy-Saving Operation: Efficient even with significant cooling requirements.
Warranty and FAQs
Comes with a manufacturer's warranty that ensures peace of mind regarding quality and functionality. NEO Digital’s FAQ section provides practical tips for maximizing the life and efficiency of the cooler.
Delivery Services (UAE)
NEO Digital provides prompt and careful delivery services across the UAE, making sure your cooler arrives ready for adventure.
After Sales Support
Our expert customer service team is available to assist with any operational questions or concerns, ensuring you can fully utilize the capabilities of your Anker EverFrost Powered Cooler 40.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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