NEOTECH
Epson EcoTank L4260 A4 Wi-Fi Duplex All-in-One Ink Tank Printer
Epson EcoTank L4260 A4 Wi-Fi Duplex All-in-One Ink Tank Printer
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Overview
Introduction
The Epson EcoTank L4260 A4 Wi-Fi Duplex All-in-One Ink Tank Printer is a powerhouse of functionality and efficiency, designed for users who require reliable, high-quality printing solutions with the added convenience of duplex printing. This versatile all-in-one device is ideal for busy home offices and small businesses.
Key Features
- Duplex Printing: Automatic two-sided printing to save time and paper.
- Wi-Fi Connectivity: Allows for easy wireless printing from computers, smartphones, and tablets.
- High-Capacity Ink Tank System: Extremely low cost per page with refillable ink tanks.
- Compact All-in-One Design: Integrates printing, scanning, and copying in a space-saving device.
Product Quality and Performance
The Epson EcoTank L4260 delivers excellent print quality and performance, capable of handling a wide range of printing tasks. Its durable design is suited for frequent use, ensuring long-term reliability and efficiency in any productive setting.
Specifications
- Print Speed: Up to 10.5 ppm in black and 5 ppm in color.
- Resolution: High-resolution printing up to 5760 x 1440 dpi for sharp, vivid outputs.
- Paper Handling: Versatile paper support for different sizes and types, including photo paper and brochures.
- Connectivity: Features Wi-Fi, USB, and supports various mobile printing protocols for flexible connectivity options.
Purpose of Use
The Epson EcoTank L4260 is specifically tailored for professionals and small businesses that need a multifunction printer to efficiently manage their printing, scanning, and copying needs. Its duplex feature is particularly useful for producing double-sided business documents, reports, and brochures efficiently.
How to Use
Setting up the L4260 is straightforward, with a user-friendly interface and easy connectivity options. The duplex function can be activated for automatic two-sided printing, helping to reduce paper use and costs. Regular maintenance includes simple ink refilling and occasional cleaning to ensure optimal performance.
Supported OS/Applications
This printer supports Windows, macOS, and is compatible with mobile operating systems for seamless integration across all devices.
Benefits & Compatibility
The Epson EcoTank L4260 offers significant savings on ink and operational costs, making it an economical choice for budget-conscious users. Its wireless and duplex printing capabilities provide added convenience and efficiency, making it a valuable addition to any small office.
Warranty and FAQs
Comes with a standard one-year warranty, extended support through NEO Digital’s customer service network. A comprehensive FAQ section provides valuable troubleshooting advice and tips for maximizing printer usage.
Delivery Services
NEO Digital ensures prompt and secure delivery across the UAE, aiming for customer satisfaction with every purchase.
After Sales Support
Our after-sales support team is committed to providing excellent service, including technical support and maintenance assistance to ensure your printer functions flawlessly.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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