NEO Digital
POSIFLEX HS-3614W
POSIFLEX HS-3614W
Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Optimize your retail or hospitality space with the POSIFLEX HS-3614W, featuring wireless capabilities and a compact design for ultimate mobility and efficiency. Learn more at NEOTECH!
Overview:
The POSIFLEX HS-3614W is an all-in-one, wireless POS terminal designed to deliver flexibility and efficiency in dynamic retail and hospitality environments. This model emphasizes mobility, ease of use, and comprehensive functionality within a compact footprint.
Product Description:
Featuring a 14-inch capacitive touchscreen, the POSIFLEX HS-3614W provides excellent usability and clear display, ideal for fast-paced settings. This terminal integrates essential peripherals, including a printer, MSR, and customer-facing display, all within a sleek, mobile design that can move seamlessly throughout your business environment thanks to its wireless connectivity and optional battery operation.
Key Features:
- Wireless Connectivity: Enables placement anywhere within Wi-Fi range, removing the constraints of cable management.
- Integrated Peripherals: Includes an in-built printer and MSR, reducing the need for external devices and maintaining a clean, organized counter space.
- 14-inch Touchscreen: Offers a responsive and intuitive interface for users and customers.
- Portable Design: Optional battery functionality allows for operation in areas without direct power access, perfect for outdoor or remote service.
Product Quality and Performance:
The POSIFLEX HS-3614W is built to withstand the hustle of retail and hospitality environments, featuring durable components that ensure reliability and longevity. Its wireless functionality does not compromise on performance, ensuring smooth operations even during high transaction volumes.
Specifications:
- Processor: Equipped with a robust processor to handle multitasking and rapid customer interactions.
- Display: 14-inch LED backlight capacitive touchscreen for superior clarity and user experience.
- Connectivity: Full Wi-Fi capabilities, along with standard USB, serial, and Ethernet ports for comprehensive connectivity options.
- OS Compatibility: Supports various operating systems, enabling easy integration with existing business software.
Purpose of Use:
The POSIFLEX HS-3614W is designed for businesses that require versatility in their operations, such as retail stores, cafes, pop-up events, or outdoor dining areas, where mobility and efficient space usage are crucial.
How to Use:
Setup involves connecting the POSIFLEX HS-3614W to your network via Wi-Fi, configuring the integrated peripherals, and installing necessary retail or hospitality software. Its mobile nature and all-in-one design facilitate quick deployment and easy operation, making it ideal for environments where quick setup and breakdown are beneficial.
Supported OS/Application/Industries:
This terminal is versatile enough to support various applications, from point-of-sale transactions to inventory management and customer service, suitable for retail, hospitality, and event management industries.
Benefits & Compatibility:
- Enhanced Mobility: Facilitates easy relocation within the business premises without the need for constant plugging and unplugging.
- Space Efficiency: Compact and integrated setup saves valuable counter space and reduces clutter.
- Improved Customer Interaction: Built-in customer display enhances transparency and engagement during transactions.
Warranty and FAQs:
Includes a one-year manufacturer's warranty, with extended support options available through a detailed FAQ section and direct customer service, ensuring reliable use and peace of mind.
Packaging/Weight/Dimension:
- Packaging: Securely packaged to prevent damage during transit.
- Weight: Approximately 6 kg, balancing portability with stability.
- Dimensions: Compact dimensions designed to optimize workspace without compromising functionality.
Shop Today & Receive Your Delivery Across the UAE:
Order your POSIFLEX HS-3614W from NEOTECH and take advantage of our efficient delivery services across the UAE. Bring mobility and efficiency to your business operations with this innovative POS solution!
Best Price Guarantee:
At NEOTECH, we offer the POSIFLEX HS-3614W at competitive prices, with a price match guarantee to ensure you receive the best value for your investment.
After Sales Support:
Our commitment to customer satisfaction includes providing exceptional after-sales support to help with any setup, maintenance, or technical issues, ensuring continuous and efficient operation of your POS system.
Request for Customer Reviews and Testimonials:
We encourage you to share your experiences with the POSIFLEX HS-3614W to help us continue improving our products and services.
Stock Availability:
Please contact us to check the availability of the POSIFLEX HS-3614W before placing your order. We strive to maintain accurate stock levels and ensure timely delivery.
Get in Touch:
For more information about the POSIFLEX HS-3614W or other inquiries, please contact our expert team. We are dedicated to providing comprehensive support and service.
Disclaimer:
All information about the POSIFLEX HS-3614W on NEOTECH's website is for informational purposes only and is subject to change without notice. Product images are for illustration purposes only and may not accurately represent the actual product. Prices and availability are subject to change. Please verify all details with our sales team before making a purchase to ensure accuracy and satisfaction
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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