NEO Digital
UniFi Protect All-In-One Sensor
UniFi Protect All-In-One Sensor
Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Elevate your property's security with the UniFi Protect All-In-One Sensor. This versatile device offers motion, temperature, humidity, and tamper detection, integrating seamlessly into your UniFi Protect system. Available now at NEOTECH.
Overview
The UniFi Protect All-In-One Sensor is an innovative security device designed to enhance the safety and monitoring capabilities of your home or business. This multi-functional sensor consolidates motion detection, temperature and humidity monitoring, and tamper alerts into one compact and efficient unit.
Product Description
Ideal for residential and commercial settings, the UniFi Protect All-In-One Sensor integrates seamlessly with the UniFi Protect ecosystem. This device not only detects movement but also monitors environmental changes, providing a comprehensive security solution. Easy to install and manage through the UniFi Protect app, it allows users to receive instant notifications and updates directly on their smart devices.
Key Features
- Motion Detection: Advanced sensors detect movement, alerting you to any potential intruders or unusual activity.
- Environmental Monitoring: Tracks temperature and humidity levels, helping maintain optimal conditions and alerting you to any environmental changes.
- Tamper Detection: Includes a tamper-proof feature that alerts you if the device is being tampered with or removed.
- UniFi Protect Integration: Easily managed via the UniFi Protect app, with settings configurable for specific needs and alerts.
- Wireless Connectivity: Utilizes Wi-Fi for easy placement without the need for extensive wiring.
Product Quality and Performance
Constructed with high-quality materials, the UniFi Protect All-In-One Sensor is built to last and perform reliably. It operates efficiently across a wide range of environmental conditions, ensuring consistent functionality and durability.
Specifications
- Connectivity: Wi-Fi enabled for easy integration into existing networks.
- Power Supply: Battery-powered with long-lasting performance, reducing the need for frequent replacements.
- Installation: Quick and straightforward setup with included mounting hardware.
- Dimensions: Compact and discreet, designed to blend into various settings without drawing attention.
Purpose of Use
The UniFi Protect All-In-One Sensor is versatile and can be used in:
- Homes: Enhance home security and monitor conditions in areas like basements, garages, and attics.
- Offices: Secure sensitive areas like server rooms and archives by monitoring access and environmental conditions.
- Retail Stores: Guard against unauthorized access after hours and monitor for environmental changes that could affect merchandise.
- Healthcare Facilities: Ensure areas storing sensitive materials are kept within required temperature and humidity ranges.
How to Use
- Installation: Mount the sensor in the desired location using the included hardware.
- Configuration: Connect the sensor to your Wi-Fi network and configure settings through the UniFi Protect app.
- Monitoring: Set up alerts to be notified about motion, tampering, or environmental thresholds being exceeded.
- Maintenance: Check and replace batteries as indicated by the app to ensure continuous operation.
Supported Industries
This device is particularly useful in industries requiring tight security and environmental monitoring, including healthcare, retail, hospitality, and education.
Benefits & Compatibility
- Enhanced Security: Provides multiple layers of security monitoring from a single device.
- Cost-Effective: Reduces the need for multiple separate sensors, lowering overall system costs.
- Easy Management: All settings and notifications are managed through a single app, simplifying security operations.
- Scalable: Integrates with other UniFi Protect products for a comprehensive and expandable security system.
Warranty and FAQs
Comes with a standard warranty that covers defects in materials and workmanship, supported by an online FAQ section for troubleshooting.
Packaging/Weight/Dimension
Includes the UniFi Protect All-In-One Sensor, batteries, mounting hardware, and a user manual. Packaged to ensure safety and integrity during transport.
Shop Today & Receive Your Delivery Across the UAE!
Purchase your UniFi Protect All-In-One Sensor from NEOTECH and take the first step toward enhanced security and environmental monitoring.
Best Price Guarantee
NEOTECH offers the UniFi Protect All-In-One Sensor at competitive prices, ensuring you get the best deal for your security needs.
After Sales Support
Our dedicated support team is ready to assist with any setup, configuration, or troubleshooting questions, helping you maximize the utility of your new security sensor.
Request for Customer Reviews and Testimonials
We value your feedback and encourage you to share your experience with the UniFi Protect All-In-One Sensor to assist others in making informed decisions.
Stock Availability
Please contact us directly to check the current availability of the UniFi Protect All-In-One Sensor. We aim to maintain accurate stock levels to meet your needs efficiently.
Get in Touch
For more detailed information or assistance with your purchase of the UniFi Protect All-In-One Sensor, contact our customer support team. We are committed to providing personalized assistance tailored to your security and monitoring needs.
Disclaimer
All information provided is for general informational purposes only and may change without notice. Product images are for illustration purposes only and may not fully represent the actual product. Prices and availability are subject to change; please verify all details with our sales team before making a purchase.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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