NEO Digital
UniFi Protect Floodlight
UniFi Protect Floodlight
Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Illuminate and secure your property with the UniFi Protect Floodlight. Integrates seamlessly with UniFi cameras for comprehensive surveillance coverage. Available now at NEOTECH.
Overview
The UniFi Protect Floodlight is a powerful and versatile lighting solution designed to enhance security around homes, offices, and commercial properties. This floodlight integrates seamlessly with the UniFi Protect ecosystem, offering enhanced visibility and deterrence against potential security threats.
Product Description
The UniFi Protect Floodlight features a high-intensity LED array that provides ample illumination for large areas, ensuring that your property is well-lit and secure throughout the night. With adjustable brightness and motion detection capabilities, it works in tandem with UniFi cameras to trigger recordings and alerts when activity is detected, enhancing the effectiveness of your security system.
Key Features
- High-Intensity LED Lighting: Delivers powerful illumination to cover extensive outdoor areas.
- Motion Detection: Automatically triggers light and camera recording when motion is detected, enhancing security measures.
- Easy Integration: Seamlessly pairs with UniFi Protect cameras and other devices within the UniFi ecosystem.
- Energy Efficient: Uses LED technology to minimize power consumption while providing superior lighting.
- Adjustable Settings: Customize brightness levels and motion sensitivity through the UniFi Protect app.
Product Quality and Performance
Constructed with durable materials suitable for outdoor use, the UniFi Protect Floodlight is designed to withstand various weather conditions, ensuring reliable performance year-round. Its LED lights are both bright and energy-efficient, providing a long-lasting security solution without excessive power use.
Specifications
- Light Output: High-efficiency LEDs with adjustable brightness.
- Motion Sensor: Integrated sensor with customizable sensitivity and range.
- Network Connectivity: Connects to UniFi Protect via Wi-Fi for easy control and monitoring.
- Installation: Simple installation process with included mounting hardware.
- Power Requirements: Operates with standard electrical connections, featuring low energy consumption.
Purpose of Use
Ideal for:
- Residential Security: Enhances nighttime security around homes, driveways, and entryways.
- Commercial Properties: Provides ample lighting for parking lots, warehouses, and perimeter areas.
- Industrial Settings: Assists in securing outdoor industrial complexes and equipment yards.
- Public Spaces: Improves safety in parks, walkways, and communal areas after dark.
How to Use
- Installation: Mount the floodlight in a strategic location that covers key areas of your property.
- Connection: Integrate the floodlight with your UniFi Protect system via Wi-Fi.
- Configuration: Adjust the settings for motion detection and lighting through the UniFi Protect app.
- Operation: The floodlight operates automatically, triggering based on motion or as scheduled through the app.
Supported Industries
This floodlight is highly effective for sectors that require robust, reliable outdoor lighting and surveillance, including residential communities, retail businesses, industrial facilities, and public sector agencies.
Benefits & Compatibility
- Enhanced Visibility: Provides bright lighting to deter unwanted visitors and assist in identification.
- Integrated Security: Works with UniFi cameras to create a comprehensive security system.
- Customizable Control: Adjust settings remotely for optimal performance tailored to specific needs.
- Energy Savings: LED technology reduces operational costs by using less power compared to traditional lighting.
Warranty and FAQs
Includes a standard manufacturer’s warranty that covers defects in materials and workmanship, complemented by a comprehensive FAQ section on the NEOTECH website for troubleshooting.
Packaging/Weight/Dimension
Packaged with the floodlight, installation accessories, and a user manual, ensuring everything needed for setup is included.
Shop Today & Receive Your Delivery Across the UAE!
Order your UniFi Protect Floodlight from NEOTECH and enhance your property's security with efficient, powerful lighting.
Best Price Guarantee
NEOTECH offers the UniFi Protect Floodlight at competitive prices, ensuring you get the best value for your investment in premium security lighting.
After Sales Support
Our dedicated support team is available to assist with any installation or operational queries, helping you to fully utilize the capabilities of your new floodlight.
Request for Customer Reviews and Testimonials
We encourage our customers to share their experiences with the UniFi Protect Floodlight to help others make informed decisions and to aid in our continuous product improvement.
Stock Availability
Please contact us directly to check the current availability of the UniFi Protect Floodlight. We strive to maintain accurate stock levels to meet your needs efficiently.
Get in Touch
For more detailed information or assistance with your purchase of the UniFi Protect Floodlight, contact our customer support team. We are committed to providing personalized assistance tailored to your security needs.
Disclaimer
All information provided is for general informational purposes only and may change without notice. Product images are for illustration purposes only and may not fully represent the actual product. Prices and availability are subject to change; please verify all details with our sales team before making a purchase.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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