NEO Digital
DELL INSPIRON 15 5502 Laptop - 11th Gen i7-1165G
DELL INSPIRON 15 5502 Laptop - 11th Gen i7-1165G
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Maximize efficiency with the Dell Inspiron 15 5502, featuring an 11th Gen Intel i7-1165G7 processor. Ideal for professionals and students. Get yours today at NEOTECH.
Overview
The Dell Inspiron 15 5502 is engineered for those who demand robust performance and sleek design. Equipped with the 11th Gen Intel i7-1165G7 processor, it is perfect for high-level computing, multimedia creation, and multitasking.
Product Description
This laptop includes a 15.6-inch FHD display with anti-glare technology, providing superb clarity and detail while reducing eye strain during long work hours. The Intel i7-1165G7 processor, combined with Intel Iris Xe Graphics, delivers powerful processing capabilities and exceptional graphics performance. The Inspiron 15 5502 also features a backlit keyboard, a range of connectivity options including Thunderbolt 4, and a built-in HD webcam for crystal-clear video conferencing.
Key Features
- Processor: 11th Gen Intel Core i7-1165G7 for top-tier performance.
- Graphics: Intel Iris Xe Graphics for stunning visual output and gaming.
- Display: 15.6-inch FHD with anti-glare for comfortable viewing.
- Memory and Storage: Options up to 16GB RAM and 512GB SSD for rapid response and ample storage.
- Connectivity: Wi-Fi 6, Bluetooth, USB 3.2, Thunderbolt 4 for fast data transfer and versatile connections.
- Design: Sleek, lightweight design with a silver finish, enhancing its modern aesthetic and portability.
Product Quality and Performance
The Dell Inspiron 15 5502 is built with premium materials for durability and longevity. It's designed to perform seamlessly under various conditions, making it suitable for both professional and personal use.
Specifications
- CPU: Intel Core i7-1165G7
- GPU: Intel Iris Xe Graphics
- Display: 15.6-inch FHD (1920x1080), anti-glare
- RAM: Up to 16GB DDR4
- Storage: Up to 512GB NVMe SSD
- Operating System: Windows 10 Home (upgradeable to Windows 11)
- Battery Life: Long-lasting battery for extended use
- Connectivity: Wi-Fi 6, Bluetooth, multiple USB ports, Thunderbolt 4, HDMI
Purpose of Use
- Professional Work: Capable of running complex software for business, design, and more.
- Academic Needs: Ideal for students requiring a reliable laptop for studies and research.
- Entertainment: Great for streaming HD content, casual gaming, and social media.
How to Use
- Set up your Inspiron 15 5502 by connecting to a Wi-Fi network and logging into your Microsoft account.
- Optimize the display and power settings to suit your work or entertainment needs.
- Use the Thunderbolt 4 port to connect to high-speed external storage devices or additional monitors for an enhanced multitasking experience.
Supported Applications
- Capable of efficiently running a wide range of applications from advanced office productivity software to graphic design programs and light video editing tools.
Benefits & Compatibility
- Delivers a high degree of performance suitable for a variety of demanding applications.
- Compatible with the latest peripherals and displays through diverse connectivity options.
Warranty and FAQs
NEOTECH provides a comprehensive warranty for the Dell Inspiron 15 5502, ensuring peace of mind with support for maintenance and repairs. Contact NEOTECH for specific warranty details and FAQs.
Packaging/Weight/Dimension
The laptop is securely packaged with all necessary accessories and documentation for setup. It's designed to be lightweight, enhancing its portability for professionals and students alike.
Shop Today & Receive Your Delivery Across the UAE!
Order your Dell Inspiron 15 5502 from NEOTECH and take advantage of our fast, reliable delivery service across the UAE. Upgrade your computing experience with this powerful and stylish laptop.
Best Price Guarantee
NEOTECH offers the Dell Inspiron 15 5502 at the best prices, ensuring you get the best deal without compromising on quality.
After Sales Support
Our expert team at NEOTECH is ready to assist with any queries or support needs, ensuring you can maximize the use of your Dell Inspiron 15 5502.
Request for Customer Reviews and Testimonials
We encourage our customers to share their experiences with the Dell Inspiron 15 5502 to assist others in making informed purchasing decisions and for us to continue improving our services.
Stock Availability
Please check with NEOTECH for the current availability of the Dell Inspiron 15 5502 to ensure prompt delivery.
Get in Touch
For more information about the Dell Inspiron 15 5502 or other inquiries, please contact NEOTECH. Our team is eager to assist you with all your computing needs.
Disclaimer
All information regarding the Dell Inspiron 15 5502 is for general informational purposes only and is subject to change without notice. Product images are for illustration purposes only and may not accurately represent the actual product. Verify all product details, including specifications and prices, with NEOTECH before making a purchase
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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