NEOTECH
Restaurant & Coffee Shop POS System with Software
Restaurant & Coffee Shop POS System with Software
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Discover the ultimate POS system for restaurants and coffee shops. Fast, reliable, and easy-to-use software for seamless operations. Shop now!
Overview
Boost your restaurant or coffee shop’s efficiency with our advanced POS system. Designed to streamline operations, this system offers robust features and user-friendly software to meet the demands of busy establishments.
Product Description
Introducing the ultimate POS system for restaurants and coffee shops. This system is engineered for speed and efficiency, featuring a sleek design and high-performance capabilities. With intuitive software, it simplifies order management, inventory tracking, and customer service. This POS system supports various payment methods and integrates seamlessly with existing setups, making it a versatile choice for any dining establishment.
Key Features
- High-Speed Processing: Ensures quick transactions and minimal wait times for customers.
- User-Friendly Interface: Intuitive software that simplifies training and daily operations.
- Versatile Payment Options: Supports multiple payment methods, including cash, credit, and digital payments.
- Comprehensive Reporting: Provides detailed sales reports, inventory tracking, and customer insights.
- Durable Design: Built to withstand the rigors of a busy restaurant or coffee shop environment.
- Seamless Integration: Compatible with existing hardware and software systems.
Product Quality and Performance
Our POS system is designed for reliability and durability, ensuring it can handle the demands of a busy establishment. The high-quality construction and advanced technology ensure smooth operations and improved customer service. User testimonials and ratings highlight the system’s dependability and performance.
Specifications
- Processor: High-speed quad-core
- Memory: 8 GB RAM, 256 GB SSD
- Display: 15.6-inch touch screen
- Interfaces: Multiple USB ports, HDMI, Ethernet
- Operating Systems: Compatible with Windows 10, Android 10, Linux
Purpose of Use
This POS system is perfect for restaurants and coffee shops looking to enhance operational efficiency and customer experience. It addresses the need for quick, reliable service in fast-paced environments.
How to Use
Set up the POS system by connecting it to your network and configuring the software. Follow the user-friendly instructions for setup and operation. Regular updates and maintenance ensure the system remains efficient and effective.
Supported OS/Application/Industries
Our POS system supports a wide range of operating systems, including Windows, Android, and Linux. It is ideal for various industries, including restaurants, cafes, and coffee shops, enhancing functionality and efficiency.
Benefits & Compatibility
- Efficiency: Reduces wait times and improves order accuracy.
- User-Friendly: Easy to operate and maintain.
- Versatile: Compatible with multiple devices and operating systems.
- Cost-Effective: Reduces operational costs with efficient performance.
Warranty and FAQs
The POS system comes with a one-year comprehensive warranty. For more information and support, visit the NEO Digital website. Here are some common FAQs:
- Q: What operating systems does the POS system support? A: It supports Windows 10, Android 10, and Linux.
- Q: How do I set up the POS system? A: Follow the included instructions to connect it to your network and configure the software.
- Q: What is the warranty on the POS system? A: It comes with a one-year comprehensive warranty.
Packaging/Weight/Dimension
The POS system is packaged securely to prevent damage during transit. The package includes the POS terminal, power supply, and necessary cables. The product dimensions are 30 x 28 x 12 cm, and it weighs 4 kg.
Shop Today & Receive Your Delivery Across the UAE!
Order the POS system today and enjoy reliable, swift delivery across the UAE. Our commitment to punctuality and security ensures your product arrives on time and in perfect condition.
Best Price Guarantee
We offer the best price guarantee in Dubai, UAE. If you find a lower price elsewhere, we'll match it. Shop with confidence, knowing you're getting the best deal.
After Sales Support
Our customers are our top priority. We provide exceptional after-sales support to ensure your complete satisfaction. Contact our support team for any assistance.
Request for Customer Reviews and Testimonials
We value your feedback! Please share your experiences with the POS system to help us improve and assist future customers.
Stock Availability
We strive to keep our inventory updated. If an item is out of stock, we will notify you promptly. For time-sensitive orders, please contact us to verify stock availability.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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