NEO Digital
Lenovo V15 IIL Laptop - 10th Gen i5-1035G1, 4GB, 1TB HDD, 15.6" FHD
Lenovo V15 IIL Laptop - 10th Gen i5-1035G1, 4GB, 1TB HDD, 15.6" FHD
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Enhance your productivity with the Lenovo V15 IIL Laptop, powered by a 10th Gen Intel Core i5-1035G1, 4GB of RAM, and a 1TB HDD. This 15.6-inch FHD laptop is perfect for professionals and students seeking reliable performance and ample storage.
Overview
The Lenovo V15 IIL is designed for users who need dependable performance for both work and play. Featuring a 10th Generation Intel Core i5-1035G1 processor, 4GB of RAM, and a 1TB hard disk drive, it delivers powerful processing and massive storage for all your important files. The 15.6-inch Full HD display offers crisp visuals, making it ideal for productivity tasks and media consumption.
Product Description
The Lenovo V15 IIL balances power and practicality, making it a great choice for everyday computing needs. The Intel Core i5-1035G1 processor provides efficient performance suitable for multitasking and complex software. With 4GB of RAM, it handles everyday tasks smoothly, while the 1TB HDD ensures you have plenty of space to store large files, videos, photos, and documents. The laptop's 15.6-inch Full HD screen delivers clear and sharp images, suitable for presentations and streaming. Designed with a sleek chassis, it also offers a comfortable typing experience and robust build quality.
Key Features
- Processor: Intel Core i5-1035G1 (10th Gen) for robust performance in applications and multitasking.
- Memory: 4GB RAM enables efficient handling of basic tasks and some multitasking.
- Storage: 1TB HDD provides extensive storage capacity for your files and multimedia content.
- Display: 15.6-inch FHD (1920x1080) for sharp and vivid visuals.
- Connectivity: Equipped with HDMI, USB 3.1, and USB 2.0 ports, ensuring compatibility with a variety of peripherals.
- Design: Sleek design with a focus on comfort and durability, suitable for business and personal use.
- Battery Life: Engineered for prolonged use with a battery designed to support a full day’s work.
Specifications
- Model Number: Lenovo V15 IIL
- Operating System: Windows 10 Home, providing a familiar and productive environment.
- Graphics: Integrated Intel UHD Graphics for handling everyday graphic tasks.
- Dimensions: Compact and easy to carry, making it suitable for mobile professionals and students.
- Weight: Lightweight enough to transport easily between home, office, or school.
Product Quality and Performance
The Lenovo V15 IIL is designed to meet Lenovo's standards for durability and performance, making it capable of withstanding the daily grind of frequent use. It's a solid choice for users who require a reliable laptop that can keep up with their everyday demands.
Purpose of Use
- Business Professionals: Excellent for handling business applications, managing emails, and performing office tasks.
- Students: Ideal for managing school projects, conducting research, and running educational software.
- Casual Users: Perfect for browsing the internet, streaming content, and social media engagement.
How to Set Up
- Unpacking: Remove the laptop from its packaging, ensuring all accessories are accounted for.
- Powering On: Plug in the power adapter and press the power button to start the setup process.
- Windows Setup: Follow on-screen instructions to configure Windows 10 settings, including network connections and user account setup.
- Software Updates: Update Windows and install essential drivers and software.
- Personalization: Customize settings and desktop preferences to optimize the user experience.
Benefits & Compatibility
The V15 IIL offers a versatile range of ports for connectivity and is compatible with various peripherals, enabling users to set up a comprehensive workstation or entertainment system.
Warranty and FAQs
This laptop comes with a standard Lenovo warranty, offering coverage for technical issues and hardware malfunctions, with options available for extended protection.
Price and Availability
Check Lenovo’s official website or contact authorized retailers for the most current pricing and availability information. Keep an eye out for promotions and special deals that may apply.
After Sales Support
Lenovo provides extensive after-sales support through customer service lines, online troubleshooting, and a network of service centers, ensuring users receive assistance whenever needed.
Request for Customer Reviews and Testimonials
Users of the Lenovo V15 IIL are encouraged to share their experiences regarding its functionality, performance, and how it has met their computing needs, to assist others in making informed purchasing decisions.
Disclaimer
Specifications and availability are subject to change without notice. Always verify product details and availability with official Lenovo sources prior to making a purchase decision. Images are for illustrative purposes only and may not fully represent the actual product
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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