NEO Digital
LENOVO IDEAPAD 1 15IAU7 Gaming Laptop - 12th Gen i3-1215U, 8GB, 256GB SSD, 15.6" FHD Touch
LENOVO IDEAPAD 1 15IAU7 Gaming Laptop - 12th Gen i3-1215U, 8GB, 256GB SSD, 15.6" FHD Touch
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Dive into touch-enabled gaming with the Lenovo IdeaPad 1 15IAU7, featuring a 12th Gen Intel i3-1215U, 8GB RAM, 256GB SSD, and a responsive 15.6-inch FHD touch display. Perfect for gamers and multitaskers alike.
Overview:
The Lenovo IdeaPad 1 15IAU7 Gaming Laptop combines functionality with interactive entertainment, making it ideal for users looking for a touch-enabled device that supports light gaming and everyday computing tasks.
Product Description:
The Lenovo IdeaPad 1 15IAU7 is equipped with a 12th Generation Intel Core i3-1215U processor, offering efficient performance for casual gaming, streaming, and multitasking. This laptop includes 8GB of RAM for smooth operation across multiple applications, and a 256GB SSD that delivers quick data access and storage for all your games and programs. The standout feature is its 15.6-inch Full HD touch display, which not only provides vibrant visuals but also adds an interactive dimension to your gaming and computing experience.
Key Features:
- 12th Gen Intel Core i3-1215U Processor: Capable of handling casual gaming and multitasking with efficiency.
- 8GB RAM: Ensures seamless performance and speed.
- 256GB SSD: Offers ample space and fast load times for applications and games.
- 15.6-inch FHD Touch Display: Enhances interaction and engagement with vibrant visuals and responsive touch control.
- Portable Design: Sleek and lightweight, ideal for gaming on the go or working from anywhere.
Product Quality and Performance:
Constructed with high-quality materials, the Lenovo IdeaPad 1 15IAU7 is designed to withstand the rigors of daily use while providing consistent and reliable performance. It's an excellent choice for those who need a durable laptop that balances performance with portability.
Specifications:
- Processor: Intel Core i3-1215U, 12th Generation
- Memory: 8GB DDR4 RAM
- Storage: 256GB PCIe NVMe SSD
- Graphics: Integrated Intel UHD Graphics
- Display: 15.6" Full HD (1920x1080) Touchscreen
- Connectivity: Wi-Fi 6, Bluetooth 5.1, USB ports, HDMI
- Operating System: Windows 11 Home
- Battery Life: Up to 7 hours
- Dimensions: 359.2 x 236.5 x 19.9 mm
- Weight: Approximately 1.7 kg
Purpose of Use:
Perfect for students, casual gamers, and professionals who appreciate a touch interface for an enhanced interactive experience, whether it’s for gaming, presentations, or creative projects.
How to Use:
Maximize the touchscreen for interactive games and applications, and make use of Windows 11 gestures for a smooth navigation experience. Regularly update your software and drivers to keep the system running optimally.
Benefits & Compatibility:
This laptop is compatible with various peripherals and accessories, making it a versatile choice for multimedia setups. Its FHD touch display offers an engaging way to interact with content, enhancing both productivity and gaming experiences.
Warranty and FAQs:
Comes with a one-year Lenovo warranty, providing peace of mind with support for technical issues and hardware faults.
Shop Today & Receive Your Delivery:
Available for purchase through Lenovo’s official website and select retailers. Check for availability and delivery options to ensure timely receipt of your new gaming laptop.
Best Price Guarantee:
Look out for seasonal sales and discounts to get the Lenovo IdeaPad 1 15IAU7 at the best price.
After Sales Support:
Lenovo offers comprehensive after-sales support, including customer service, troubleshooting resources, and a dedicated technical assistance team.
Request for Customer Reviews and Testimonials:
We value customer feedback and encourage you to share your experiences with the Lenovo IdeaPad 1 15IAU7 to help future buyers make informed decisions.
Stock Availability:
Keep an eye on the stock levels on Lenovo’s website or at authorized dealers, especially during peak shopping seasons, to avoid missing out on this model.
Get in Touch:
For more detailed information or assistance, reach out to Lenovo’s customer service or visit an authorized retailer for expert advice.
Disclaimer:
Check the specifications carefully and ensure they meet your needs before making a purchase. Review the retailer's return policy and Lenovo’s warranty details for a secure transaction
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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