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NEO Digital

LENOVO THINKPAD X1 CARBON Gen 12 (2024) Gaming Laptop - Series 1 Ultra 5-125U, 16GB, 512GB SSD, 14" WUXGA

LENOVO THINKPAD X1 CARBON Gen 12 (2024) Gaming Laptop - Series 1 Ultra 5-125U, 16GB, 512GB SSD, 14" WUXGA

Regular price Dhs. 19,506.29 AED
Regular price Dhs. 19,713.14 AED Sale price Dhs. 19,506.29 AED
Sale Sold out
Taxes included. Shipping calculated at checkout.

Shipping

Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?
A:

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

Unleash superior gaming performance with the Lenovo ThinkPad X1 Carbon Gen 12 (2024), featuring the Series 1 Ultra 5-125U processor, 16GB RAM, 512GB SSD, and a 14-inch WUXGA display. Engineered for gamers who demand mobility and style.

Overview:

The Lenovo ThinkPad X1 Carbon Gen 12 (2024) redefines gaming in a business laptop format, blending ThinkPad's renowned durability and design with gaming-ready performance. It's tailored for gamers who value portability without compromising on power.

Product Description:

This iteration of the Lenovo ThinkPad X1 Carbon transforms the iconic business laptop into a gaming-capable machine. It is powered by the Series 1 Ultra 5-125U processor, optimized for gaming and multimedia tasks. With 16GB of RAM, it smoothly handles multiple applications and games, while the 512GB SSD ensures quick boot and load times. The 14-inch WUXGA display delivers vivid colors and sharp details, enhancing every gaming session. Additionally, it maintains all the professional-grade features ThinkPad is known for, including robust security options, a premium build quality, and advanced connectivity options.

Key Features:

  • Series 1 Ultra 5-125U Processor: Delivers efficient gaming and multitasking performance.
  • 16GB RAM & 512GB SSD: Offers ample space and speed for gaming and professional use.
  • 14-inch WUXGA Display: Provides clear and vibrant visuals for an immersive gaming experience.
  • Sleek and Portable Design: Ideal for gamers on the go who need a powerful yet lightweight device.
  • Enhanced Security Features: Includes a fingerprint reader, IR camera, and ThinkShutter for privacy.
  • Robust Connectivity: Supports Wi-Fi 6E, multiple USB-C ports with Thunderbolt 4, and more.

Product Quality and Performance:

The ThinkPad X1 Carbon Gen 12 is built to Lenovo's high standards, featuring a durable chassis that can withstand the demands of both office work and gaming. It's a versatile laptop that provides stable performance whether you're at a desk or traveling.

Specifications:

  • Processor: Series 1 Ultra 5-125U
  • Memory: 16GB DDR4 RAM
  • Storage: 512GB PCIe NVMe SSD
  • Display: 14" WUXGA (1920x1200) IPS, anti-glare, 300 nits
  • Graphics: Integrated Intel Iris Xe Graphics
  • Connectivity: Wi-Fi 6E, Bluetooth 5.2, USB-C Thunderbolt 4, USB-A, HDMI, audio jack
  • Operating System: Windows 11 Pro
  • Dimensions: 315 x 222 x 15.5 mm
  • Weight: Approximately 1.13 kg

Purpose of Use:

Perfect for gaming enthusiasts who also need a laptop for professional use, offering the best of both worlds without carrying multiple devices.

How to Use:

To maximize the gaming performance of your ThinkPad X1 Carbon Gen 12, update all drivers and Windows OS upon setup, optimize your settings for gaming, and consider investing in external peripherals like gaming mice or headsets for a complete setup.

Benefits & Compatibility:

With its dual nature, this laptop is not only great for gaming but also excels in professional environments, capable of running business applications, development tools, and more.

Warranty and FAQs:

Includes Lenovo’s standard warranty covering manufacturing defects and technical issues. Extended warranty options may be available for additional protection.

Shop Today & Receive Your Delivery:

Available through Lenovo’s official website and authorized retailers. Check for availability and current promotions to secure the best purchase terms.

Best Price Guarantee:

Compare prices across different vendors to ensure you are receiving the best deal for your Lenovo ThinkPad X1 Carbon Gen 12.

After Sales Support:

Lenovo provides extensive support services, including technical assistance and troubleshooting, to ensure that your device operates optimally.

Request for Customer Reviews and Testimonials:

We encourage owners of the Lenovo ThinkPad X1 Carbon Gen 12 to share their gaming and professional experiences to aid others in making informed decisions.

Stock Availability:

Check with Lenovo or authorized dealers for the most up-to-date stock information to ensure you can purchase this gaming laptop without delay.

Get in Touch:

For more detailed information or assistance with the Lenovo ThinkPad X1 Carbon Gen 12, contact Lenovo’s customer support or visit an authorized retailer for expert advice and support.

Disclaimer:

Always verify the laptop’s specifications and ensure it meets your specific needs before making a purchase. Understand the return policy and warranty details provided by the retailer

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024

WhatsApp

For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!

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