NEO Digital
LENOVO LOQ 15 Laptop - 13th Gen i7-13620H, 16GB, 512GB SSD, NVIDIA GeForce RTX 4060 8GB, 16" WUXGA
LENOVO LOQ 15 Laptop - 13th Gen i7-13620H, 16GB, 512GB SSD, NVIDIA GeForce RTX 4060 8GB, 16" WUXGA
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Step up your gaming with the Lenovo LOQ 15 Laptop, featuring a 13th Gen Intel i7-13620H, 16GB RAM, 512GB SSD, NVIDIA RTX 4060 8GB, and a sharp 16-inch WUXGA display. Designed for gamers who demand mobility and power.
Overview:
The Lenovo LOQ 15 Laptop is engineered for gamers who require top-tier performance combined with portability. Its powerful components and sleek design make it an ideal choice for serious gaming and productive multitasking on the move.
Product Description:
The Lenovo LOQ 15 is a powerhouse wrapped in a sleek, portable design. It's powered by the 13th Generation Intel Core i7-13620H processor, which delivers robust performance for both gaming and professional software. The NVIDIA GeForce RTX 4060 8GB graphics card ensures superior graphics quality and real-time ray tracing capabilities, enhancing your gaming with realistic visuals. With 16GB of RAM and a 512GB SSD, it offers ample memory and fast storage for seamless gameplay and quick application loading. The 16-inch WUXGA display provides vibrant visuals and detailed images, perfect for gaming and multimedia consumption.
Key Features:
- 13th Gen Intel Core i7-13620H Processor: Exceptional processing power for gaming and multitasking.
- NVIDIA GeForce RTX 4060 8GB: Cutting-edge graphics performance with real-time ray tracing.
- 16GB RAM: Smooth multitasking and efficient application management.
- 512GB SSD: Rapid storage solutions for fast game loads and file access.
- 16-inch WUXGA Display: Crisp and clear visuals with wide viewing angles.
- Portable Design: Slim and light for gaming on the go without compromising performance.
Product Quality and Performance:
Constructed with high-quality materials, the Lenovo LOQ 15 is designed to withstand the demands of intensive gaming and daily use. It features a robust thermal management system to keep performance stable and efficient under load.
Specifications:
- Processor: Intel Core i7-13620H, 13th Generation
- Memory: 16GB DDR5 RAM
- Storage: 512GB PCIe NVMe SSD
- Graphics: NVIDIA GeForce RTX 4060 8GB
- Display: 16" WUXGA (1920x1200)
- Connectivity: Wi-Fi 6, Bluetooth 5.2, multiple USB ports, HDMI
- Operating System: Windows 11 Home
- Battery Life: Up to 7 hours
- Dimensions: 14.1 x 9.8 x 0.8 inches
- Weight: Approximately 4.5 lbs
Purpose of Use:
Ideal for gamers and professionals who need a versatile laptop capable of handling high-end games, video editing, graphic design, and other demanding applications while on the move.
How to Use:
Optimize your gaming settings to leverage the RTX 4060’s capabilities for ultra graphics settings. Utilize the laptop’s multiple connectivity options to expand your workspace with external displays and peripherals.
Benefits & Compatibility:
The Lenovo LOQ 15 is perfect for users seeking a blend of mobility, power, and style. It is compatible with a wide range of peripherals and supports dual monitor setups, enhancing productivity and gaming experiences.
Warranty and FAQs:
Comes with a standard one-year Lenovo warranty for technical support and service options, ensuring peace of mind and reliability.
Shop Today & Receive Your Delivery:
Available for purchase through Lenovo’s official website and select retailers. Check availability and explore delivery options to get your laptop swiftly.
Best Price Guarantee:
Monitor pricing regularly to ensure you get the best deal on this high-end gaming laptop during promotional events and sales.
After Sales Support:
Lenovo provides comprehensive support including a dedicated customer service team, online troubleshooting, and extensive documentation to help you maximize your laptop's performance.
Request for Customer Reviews and Testimonials:
Your feedback is invaluable. Share your experience with the Lenovo LOQ 15 to help others make informed purchasing decisions.
Stock Availability:
Ensure you check stock levels on Lenovo’s website or at authorized dealers, especially during launch periods and sales events.
Get in Touch:
For more information or if you need assistance, please contact Lenovo’s customer support or visit an authorized retailer for professional guidance.
Disclaimer:
Before making a purchase, verify the specifications meet your requirements. Check the retailer's return policy and warranty details provided by Lenovo to ensure a confident and secure buying experience
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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