NEO Digital
HP 15S-EQ1174AU Laptop - AMD Ryzen 5 4500U, 8GB, 512GB SSD, 15.6" FHD
HP 15S-EQ1174AU Laptop - AMD Ryzen 5 4500U, 8GB, 512GB SSD, 15.6" FHD
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Unleash productivity with the HP 15S-EQ1174AU Laptop, featuring AMD Ryzen 5 4500U, 8GB RAM, and 512GB SSD. Enjoy crisp visuals on a 15.6" FHD screen.
Overview:
Elevate your computing experience with the HP 15S-EQ1174AU Laptop. This device is powered by an AMD Ryzen 5 4500U processor, paired with 8GB of RAM and a 512GB SSD, offering both speed and efficiency. Its 15.6-inch Full HD display ensures stunning clarity and vibrant colors for an enhanced viewing experience.
Product Description:
The HP 15S-EQ1174AU is tailored for those who demand performance and reliability. It features a robust AMD Ryzen 5 4500U processor that smoothly handles multitasking and demanding applications. The 8GB RAM ensures efficient data processing, while the 512GB SSD provides ample storage with fast data access speeds. The 15.6-inch Full HD display delivers exceptional visual clarity, making it perfect for both productivity tasks and multimedia consumption.
Key Features:
- Processor: AMD Ryzen 5 4500U
- Memory: 8GB RAM
- Storage: 512GB SSD for rapid file access
- Display: 15.6" FHD for sharp, clear visuals
- Battery Life: Extended performance for on-the-go productivity
Product Quality and Performance:
The HP 15S-EQ1174AU combines cutting-edge technology with robust design to offer dependable performance. It's an excellent choice for professionals and students who require a powerful machine that can keep up with their daily demands.
Specifications:
- Operating System: Windows 10 Home
- Dimensions: 14.11 x 9.53 x 0.71 inches
- Weight: 3.75 lbs
- Connectivity: HDMI, USB 3.1, Wi-Fi 6
Purpose of Use:
Ideal for professionals in need of a reliable and powerful device for handling extensive computing tasks, multimedia editing, and business applications.
How to Use:
To start using the HP 15S-EQ1174AU, simply power it on, follow the initial setup instructions for Windows 10, and connect to the internet to download your necessary applications.
Supported OS/Application/Industries:
This laptop is equipped with Windows 10 and is capable of running a wide range of professional software applications, making it suitable for various industries including digital marketing, graphic design, and software development.
Benefits & Compatibility:
With its advanced processor and ample RAM, the HP 15S-EQ1174AU ensures compatibility with a variety of applications and peripherals, providing a flexible and powerful computing solution.
Warranty and FAQs:
This product comes with a standard 1-year warranty for hardware defects. For more specific details and FAQs, please visit our support section on the website.
Packaging/Weight/Dimension:
Packaged securely with the laptop, a power adapter, and documentation. The compact design and lightweight build make it ideal for mobile professionals.
Shop Today & Receive Your Delivery Across the UAE!
Order your HP 15S-EQ1174AU today and take advantage of our swift and reliable delivery services across the UAE. Experience our commitment to promptness and customer satisfaction.
Best Price Guarantee:
We offer the best prices for the HP 15S-EQ1174AU Laptop. If you find a lower price, we will match it, ensuring you always get the best deal available.
After Sales Support:
Our dedicated after-sales support team is here to assist you with any issues that may arise, ensuring a seamless user experience.
Request for Customer Reviews and Testimonials:
Your feedback matters! If you've purchased the HP 15S-EQ1174AU, please leave a review or testimonial sharing your experiences.
Stock Availability:
Before placing your order, contact us to confirm the availability of the HP 15S-EQ1174AU Laptop. We aim to provide accurate stock information and minimize any potential delays.
Get in Touch:
For further information or assistance with the HP 15S-EQ1174AU, please contact our customer support team. We are ready to help with any inquiries you may have.
Disclaimer:
All content provided is for informational purposes only and is subject to change without notice. Product images are for illustration purposes only and may not accurately reflect the actual product. Prices and availability are subject to change. Please verify all details with our sales team before making a purchase.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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