NEO Digital
HID® EDGE EVO® EHR40-K Controller/Reader and Module
HID® EDGE EVO® EHR40-K Controller/Reader and Module
Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Streamline your access control system with the HID® EDGE EVO® EHR40-K, an integrated controller/reader and module designed for optimal security and efficiency in a variety of settings.
Overview:
The HID® EDGE EVO® EHR40-K is a fully integrated controller/reader and module that offers a compact, networked solution for access control systems. It combines robust security features with advanced networking capabilities, making it ideal for securing doors in commercial, industrial, or residential properties.
Product Description:
The HID® EDGE EVO® EHR40-K is designed to provide a comprehensive access control solution by integrating a reader, controller, and module into a single device. This product supports a wide variety of credential technologies and can manage thousands of cardholders. Its networked capability allows for remote management and configuration, enhancing the flexibility and scalability of security operations. The EHR40-K is also equipped with PoE (Power over Ethernet), which simplifies installation and reduces infrastructure costs.
Key Features:
- Integrated Design: Combines a controller, reader, and module in one device to streamline installation and management.
- Network Capabilities: Ethernet connectivity with PoE support for easy integration into existing networks.
- Flexible Credential Support: Compatible with HID Prox, iCLASS, MIFARE, and DESFire cards.
- Advanced Security: Features multi-layered security with built-in encryption and threat detection capabilities.
- Scalable: Suitable for applications ranging from single-door to complex multi-site installations.
- Durable Construction: Designed to withstand harsh environments and provide reliable performance under extreme conditions.
Product Quality and Performance:
The HID® EDGE EVO® EHR40-K is constructed with high-quality materials to ensure durability and reliability. It meets stringent security standards and is designed to operate effectively in a wide range of environmental conditions, ensuring consistent performance and longevity.
Specifications:
- Dimensions: Compact design suitable for various installation environments.
- Connectivity: Ethernet 10/100 Base-T, PoE capable.
- Credential Capacity: Supports thousands of cardholders and transactions.
- Environmental: Built to withstand variable temperatures and conditions.
- Compliance: Complies with global security and network communication standards.
Purpose of Use:
The HID® EDGE EVO® EHR40-K is ideal for businesses, educational institutions, government facilities, and residential complexes seeking a reliable and scalable access control solution.
How to Use:
- Installation: Mount the unit near the access point and connect it to the network via Ethernet cable.
- Configuration: Use the associated software to program the device, set access permissions, and manage credentials.
- Operation: Monitor and manage access events and settings remotely through the network interface.
Supported Applications/Industries:
- Commercial Buildings: Secures entrances and sensitive areas, managing access for employees and visitors.
- Educational Facilities: Enhances campus security by regulating access to dormitories, labs, and faculty rooms.
- Healthcare Institutions: Controls access to restricted areas to ensure patient safety and data privacy.
- Residential Complexes: Provides residents with secure, convenient access to facilities.
Benefits & Compatibility:
- Enhanced Security: Provides high-level security to prevent unauthorized access.
- Operational Efficiency: Reduces installation and maintenance costs with its integrated design and PoE support.
- User Convenience: Simplifies access management with flexible credential support and remote configuration.
Warranty and FAQs:
Comes with a manufacturer's warranty covering defects in materials and workmanship. For more detailed information on the warranty and FAQs, visit the HID Global support page or contact customer support.
Packaging/Weight/Dimension:
Shipped in secure packaging to ensure that it arrives in perfect condition. Details regarding dimensions and weight are available upon request, which can help with planning the installation space.
Shop Today & Receive Your Delivery:
Order your HID® EDGE EVO® EHR40-K today and enhance your security system with our efficient and reliable delivery service.
Best Price Guarantee:
We offer competitive pricing on the HID® EDGE EVO® EHR40-K. Find a lower price elsewhere, and we will match it. Shop with confidence, knowing you are getting the best value for your investment.
After Sales Support:
Our customer support team is available to assist with any post-purchase inquiries or issues. Contact us for prompt and professional help.
Request for Customer Reviews and Testimonials:
If you have purchased the HID® EDGE EVO® EHR40-K, please share your experience. Your feedback helps us improve our offerings and assists other customers in making informed decisions.
Stock Availability:
Check directly with us to confirm the availability of the HID® EDGE EVO® EHR40-K before placing your order to ensure timely delivery.
Get in Touch:
For more information or assistance with your purchase, please contact our customer service team. We are committed to providing excellent service and ensuring you select the best products for your needs.
Disclaimer:
All information about the HID® EDGE EVO® EHR40-K is provided for general informational purposes only and is subject to change without notice. Product images are for illustration purposes only and may not accurately represent the actual product. Verify all details with our sales team before making a purchase. Prices and availability are subject to change
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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