NEOTECH
Honeywell EDA5S HANDHELD COMPUTERS
Honeywell EDA5S HANDHELD COMPUTERS
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Overview
The Honeywell EDA5S is a robust handheld computer designed to support the dynamic demands of mobile professionals in sectors like retail, logistics, and field services. This device combines high performance, extensive connectivity, and rugged durability to optimize workflow and increase efficiency across various operational environments.
Key Features
- Powerful Performance: Equipped with a Qualcomm Snapdragon processor and robust memory options, ensuring smooth application performance and multitasking.
- Rugged Design: Built to withstand tough conditions, meeting rigorous drop and environmental standards, which is perfect for field applications.
- Advanced Connectivity: Features comprehensive wireless options including Wi-Fi, LTE, and Bluetooth, enabling consistent communication and data transfer.
- User-Friendly Interface: Runs on an Android operating system, providing a familiar user experience and access to a broad range of applications.
- Extended Battery Life: Comes with a long-lasting battery designed for full shifts, minimizing downtime and maximizing productivity.
Product Quality and Performance
The EDA5S is crafted to perform reliably in challenging settings, facilitating mobile workers with the technology needed to capture data and perform tasks effectively on the go. Its durability ensures it can handle drops, dust, and water exposure, making it an ideal tool for outdoor or rough industrial environments.
Specifications
- Dimensions: 78 mm x 157 mm x 18 mm
- Weight: Approximately 270 g
- Operating System: Android 11 with options for Google Mobile Services
- Processor: Qualcomm Snapdragon 660
- Memory: Up to 4 GB RAM and 64 GB storage, expandable via microSD
- Display: 5-inch high-definition touchscreen with Gorilla Glass
- Battery: 4000 mAh, user-replaceable
- Connectivity: Wi-Fi, LTE, NFC, Bluetooth
- Durability: IP67 rated for water and dust resistance; drop-tested to 1.5 meters
Purpose of Use
The Honeywell EDA5S is tailored for professionals who need a dependable, portable device that can manage intensive data collection and communication tasks. It is particularly effective in retail for managing inventory and sales, in logistics for tracking and dispatch, and in field service for diagnostics and reporting.
How to Use
To maximize the benefits of the Honeywell EDA5S Handheld Computer:
- Setup: Charge the device, install necessary SIM or SD cards, and complete the initial setup including Wi-Fi and system configurations.
- Operation: Utilize pre-installed apps or download specific industry apps to manage tasks. Customize settings to optimize battery life and performance based on usage.
- Maintenance: Regularly update software, manage apps, and clean the device to ensure optimal performance and longevity.
- Troubleshooting: Consult the user manual for basic troubleshooting. For more complex issues, contact NEO Digital’s support team.
Supported Industries
Ideal for industries requiring mobile computing solutions that can withstand rigorous use, such as retail, logistics, and field services.
Benefits & Compatibility
- Enhanced Productivity: Powerful processing capabilities and seamless connectivity options ensure that tasks are completed efficiently.
- Rugged Durability: The device’s construction allows it to operate reliably in harsh environments, reducing repair and replacement costs.
- Intuitive Operation: The Android platform and user-friendly interface facilitate quick adoption and reduce training time.
Warranty and FAQs
The EDA5S comes with a standard manufacturer’s warranty, typically covering one year. NEO Digital's FAQ section provides additional support for setup, operation, and troubleshooting, helping users effectively manage their device.
Delivery Services (UAE)
NEO Digital ensures fast and secure delivery across the UAE, ensuring that your device arrives ready for immediate use.
After Sales Support
Our dedicated support team offers comprehensive assistance for any setup, integration, or operational queries, ensuring you can fully leverage the capabilities of your Honeywell EDA5S handheld computer.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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