NEOTECH
Samsung The Freestyle 2nd Gen Full HD Smart Projector
Samsung The Freestyle 2nd Gen Full HD Smart Projector
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Description:
The Samsung The Freestyle 2nd Gen Full HD Smart Projector is designed to deliver a versatile and immersive viewing experience with its portable design, stunning Full HD resolution, and smart features. Perfect for home entertainment, this compact projector offers seamless connectivity and high-quality visuals, making it an ideal choice for movies, gaming, and presentations.
Design and Functionality:
The Samsung The Freestyle 2nd Gen features a sleek and compact design, allowing for easy portability and setup in any environment. Its intuitive controls and user-friendly interface ensure a seamless viewing experience. The durable construction and stylish appearance make it a perfect addition to any home or outdoor setup.
Key Features:
- Full HD Resolution: Delivers clear and detailed visuals with a resolution of 1920 x 1080 pixels.
- Compact and Portable: Lightweight design for easy transportation and setup, perfect for home and outdoor use.
- Smart Features: Built-in Tizen OS for access to streaming apps, games, and other smart features without needing a PC.
- Bright and Vivid Images: Up to 550 lumens brightness ensures bright and vibrant images in various lighting conditions.
- Automatic Keystone Correction: Adjusts the image for a perfectly aligned display from any angle.
- Multiple Connectivity Options: HDMI, USB-C, Bluetooth, and Wi-Fi for versatile connectivity with various devices.
- Built-In Speakers: High-quality audio with integrated speakers, eliminating the need for external speakers.
- 360-Degree Sound: Immersive audio experience with 360-degree sound capabilities.
- Long Lamp Life: Up to 20,000 hours of use, ensuring consistent performance over time.
Product Quality and Performance:
The Samsung The Freestyle 2nd Gen is engineered for superior performance, featuring advanced LED projection technology that ensures bright and vibrant images. Its Full HD resolution and smart features provide a seamless viewing experience, making it ideal for movies, gaming, and presentations. User testimonials highlight its impressive image quality, ease of use, and portability, making it a popular choice for versatile entertainment.
Specifications:
- Resolution: 1920 x 1080 (Full HD)
- Brightness: Up to 550 lumens
- Lamp Life: Up to 20,000 hours
- Projection Size: 30 to 100 inches
- Connectivity: HDMI, USB-C, Bluetooth, Wi-Fi
- Dimensions: 104.2 x 172.8 x 95.2 mm
- Weight: 0.8 kg
- Color: White
Purpose of Use:
The Samsung The Freestyle 2nd Gen is perfect for a wide range of applications, including home theater, outdoor movie nights, gaming, and business presentations. Its high-quality projection capabilities and smart features make it suitable for use in various environments and settings.
How to Use:
To start using the Samsung The Freestyle 2nd Gen, connect the projector to your device via HDMI, USB-C, Bluetooth, or Wi-Fi. Use the built-in Tizen OS to access streaming apps and content directly from the projector. Adjust the focus and automatic keystone correction for a clear and aligned image. For optimal performance, refer to the included user manual.
Supported OS/Application/Industries:
The Samsung The Freestyle 2nd Gen is compatible with various devices, including smartphones, tablets, laptops, and gaming consoles. It is highly relevant in industries like home entertainment, education, and business, enhancing presentations and multimedia experiences.
Benefits & Compatibility:
- Portable and Versatile: Compact design and multiple connectivity options for easy setup and use anywhere.
- High-Quality Visuals: Full HD resolution and LED technology ensure bright and sharp images.
- Smart Functionality: Built-in Tizen OS for access to a wide range of streaming apps and smart features.
Warranty and FAQs:
The Samsung The Freestyle 2nd Gen comes with a one-year limited warranty covering any manufacturing defects. For common questions and troubleshooting tips, visit the NEO Digital product services page. Should any issues arise, our support team is ready to assist, and the RMA process will be initiated if necessary.
Delivery Services (UAE):
We offer prompt and reliable delivery services across the UAE, ensuring your Samsung The Freestyle 2nd Gen Full HD Smart Projector reaches you quickly and safely. Our delivery network covers all major cities and emirates, providing a hassle-free shopping experience.
After Sales Support:
Customer satisfaction is paramount to us. We provide comprehensive after-sales support to address any concerns and ensure a seamless experience with your Samsung The Freestyle 2nd Gen. Our team is ready to assist with any queries or concerns.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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