NEO Digital
LENOVO IDEACENTRE 5 Desktop - 12th Gen i7-12700, 8GB, 1TB HDD
LENOVO IDEACENTRE 5 Desktop - 12th Gen i7-12700, 8GB, 1TB HDD
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
The Lenovo IdeaCentre 5 Desktop is your gateway to efficiency with a 12th Gen i7 processor, 8GB RAM, and 1TB HDD. Ideal for both work and play, it offers powerful computing in a sleek package.
Overview:
The Lenovo IdeaCentre 5 Desktop is built to handle a variety of computing tasks with ease, thanks to its 12th Gen Intel Core i7-12700 processor, 8GB of RAM, and 1TB hard disk drive. This setup is designed for users seeking a reliable and fast desktop for their home or office, providing ample storage and robust processing power for everything from everyday tasks to more demanding applications.
Product Description:
This Lenovo desktop combines a powerful multi-core processor and sufficient memory to offer smooth multitasking and quick access to frequently used files and programs. The 1TB HDD ensures you have plenty of space for your documents, media, and software applications, while the sleek chassis fits neatly into any workspace without taking up excessive space.
Key Features:
- Processor: 12th Gen Intel Core i7-12700
- Memory: 8GB RAM
- Storage: 1TB HDD
- Design: Stylish and compact tower
- Expandability: Options available for memory and storage upgrades
Performance, Quality, Durability, and Reliability:
Lenovo's commitment to quality means the IdeaCentre 5 is built to last, with a robust design that can handle the demands of daily use. It's equipped with a cooling system that ensures it runs efficiently and quietly, even under load, making it a dependable machine for both professional and personal use.
Specifications:
- Dimensions: 11.5" x 3.94" x 14.37"
- Weight: 12.8 lbs
- Operating System: Windows 11 Home
- Ports: Multiple USB ports, HDMI, VGA, Ethernet, and audio jacks for comprehensive connectivity
Purpose of Use:
The Lenovo IdeaCentre 5 is perfect for users who need a powerful, reliable desktop for activities ranging from business computing and remote work to multimedia entertainment and personal use. It's capable of running complex office software, casual gaming, and can also serve as a home media center.
How to Use:
This desktop is ideal as a primary computing station in a home office or small business setting. It can be used for web browsing, document creation, light photo editing, and as a media server. Connect it to multiple displays for a more expansive view and improved productivity.
Supported OS/Application/Industries:
Suitable for all typical desktop applications including Microsoft Office Suite, Adobe Creative Cloud apps for casual use, and other business applications. It’s also well-suited for educational software and light content creation.
Benefits & Compatibility:
- Robust Processing: Handles multiple applications at once without slowdown, perfect for multitasking.
- Large Storage Capacity: Ample space for all your files, applications, and media.
- Versatile Connectivity: Easily connect to a variety of peripherals with extensive port options.
Warranty and FAQs:
Comes with a one-year warranty that covers hardware defects. For more detailed information on setup, upgrades, or troubleshooting, visit our FAQ section or contact customer support.
Packaging/Weight/Dimension:
Includes the desktop tower, power cable, and user manuals, packaged securely for safe transport and straightforward setup.
Shop Today & Receive Your Delivery Across the UAE!
Order the Lenovo IdeaCentre 5 Desktop today and boost your productivity with a powerful, versatile computer. Quick delivery options are available across the UAE.
Best Price Guarantee:
We constantly monitor our prices to ensure you get the best deal. If you find this desktop at a lower price elsewhere, let us know and we'll match it.
After Sales Support:
Our customer support team is available to help with any post-purchase questions or issues, ensuring you can make the most out of your new desktop.
Request for Customer Reviews and Testimonials:
We value your feedback! Please share your experience with the Lenovo IdeaCentre 5 to help other customers make informed decisions.
Stock Availability:
Check stock availability before placing your order to ensure there are no delays.
Get in Touch:
For more detailed information or assistance, our customer service team is ready to provide expert advice and support. Contact us anytime for personalized help.
Disclaimer:
All information provided is for general informational purposes only and may change without notice. Product images are for illustration purposes only and may not accurately represent the actual product. Verify all details, including specifications and prices, with our sales team before making a purchase
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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