NEOTECH
Logitech C920e BUSINESS WEBCAM
Logitech C920e BUSINESS WEBCAM
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Upgrade your video calls with the Logitech C920e Business Webcam, featuring Full HD 1080p resolution, autofocus, and dual microphones for clear and professional video quality.
Overview:
Introducing the Logitech C920e Business Webcam, a professional-grade webcam designed to deliver high-quality video for business video conferencing, remote work, and online meetings. With Full HD 1080p resolution, autofocus, and dual microphones, the C920e ensures crystal-clear video and audio, making it an ideal choice for business professionals who require reliable video performance.
Product Description:
The Logitech C920e Business Webcam offers superior video quality with Full HD 1080p resolution, ensuring sharp and detailed video for every meeting and conference. The webcam features an advanced autofocus system that keeps you in clear focus, even when you move around or adjust your position. The built-in dual microphones provide stereo audio, capturing sound from every direction to deliver natural and clear voice quality. Designed with business use in mind, the C920e also includes a privacy shutter that can be easily flipped to cover the lens when the webcam is not in use, ensuring privacy and peace of mind. The wide 78-degree field of view captures a broad area, making it perfect for group calls and presentations. Compatible with Windows, macOS, and popular video conferencing platforms like Zoom, Microsoft Teams, and Google Meet, the C920e is easy to set up and use, making it a versatile solution for any professional setting.
Key Features:
- Full HD 1080p Resolution: Delivers high-definition video at 1080p, providing clear and sharp video for professional meetings and video conferencing.
- Autofocus Technology: Automatically adjusts the focus to keep you sharp and clear, even when you move around during calls.
- Dual Microphones: Integrated stereo microphones capture sound from multiple directions, ensuring clear and natural voice quality.
- Privacy Shutter: Built-in privacy shutter allows you to easily cover the lens when the webcam is not in use, ensuring privacy and security.
- Wide Field of View: 78-degree field of view captures a wide area, ideal for including multiple participants or a larger background in the frame.
- Plug-and-Play USB Connectivity: Easy setup with USB connectivity, compatible with Windows, macOS, and Chrome OS without requiring additional software.
Product Quality and Performance:
The Logitech C920e Business Webcam is engineered with high-quality components to deliver reliable video performance in professional settings. The Full HD resolution and autofocus provide clear and detailed video, while the dual microphones ensure high-quality audio. The wide field of view and privacy shutter make the C920e versatile and secure for different scenarios, from solo presentations to group meetings. With its easy plug-and-play setup and broad compatibility, this webcam is perfect for business professionals who need a dependable video solution.
Specifications:
- Brand: Logitech
- Model: C920e Business Webcam
- Resolution: Full HD 1080p (1920 x 1080 pixels) at 30 fps
- Field of View: 78 degrees (diagonal)
- Focus Type: Autofocus
- Microphones: Dual stereo microphones
- Privacy Features: Integrated privacy shutter
- Connectivity: USB 2.0
- Compatibility: Windows 7 or later, macOS 10.10 or later, Chrome OS
- Dimensions: 3.7" x 1.7" x 2.8" (L x W x H)
- Weight: 5.7 oz (162 g)
Purpose of Use:
The Logitech C920e Business Webcam is ideal for business professionals, remote workers, and teams who require high-quality video and audio for video conferencing, virtual meetings, and online presentations. Its compact design and easy setup make it suitable for use in various environments, from home offices to corporate settings.
How to Use:
- Connect the Webcam: Plug the C920e into a USB port on your computer using the included USB cable.
- Position the Webcam: Place the webcam on your monitor or laptop, adjusting the angle for the best view.
- Join Your Video Call: Open your video conferencing application and select the C920e as your camera to start your meeting with clear, high-definition video.
- Use the Privacy Shutter: Slide the integrated privacy shutter over the lens when the webcam is not in use to protect your privacy.
Benefits & Compatibility:
- Professional Video Quality: Full HD 1080p resolution and autofocus ensure crisp, clear video, making meetings more engaging and effective.
- High-Quality Audio: Dual stereo microphones provide clear and natural audio, enhancing communication in virtual meetings.
- Easy Setup and Integration: Plug-and-play USB connectivity allows for quick installation and compatibility with all major video conferencing platforms, reducing setup time and technical difficulties.
- Privacy Protection: The integrated privacy shutter provides peace of mind by allowing you to cover the lens when the webcam is not in use.
Warranty and FAQs:
The Logitech C920e Business Webcam comes with a two-year limited hardware warranty. For more information on setup, troubleshooting, and maintenance, please refer to our FAQ section or contact our support team.
Packaging/Weight/Dimension:
The C920e is securely packaged to ensure safe delivery and easy handling.
- Weight: 5.7 oz (162 g)
- Dimensions: 3.7" x 1.7" x 2.8" (L x W x H)
Shop Today & Receive Your Delivery:
Order the Logitech C920e Business Webcam today for fast delivery and upgrade your video calls with professional-quality video and advanced features.
Best Price Guarantee:
We offer the best price guarantee on the Logitech C920e Business Webcam, ensuring you receive the highest value for a premium video solution. Shop confidently, knowing you're getting the best deal available.
After-Sales Support:
Our dedicated after-sales support team is available to assist with any questions or issues, ensuring your complete satisfaction with your Logitech C920e purchase.
Request for Customer Reviews and Testimonials:
We encourage you to share your experience with the Logitech C920e Business Webcam to help other customers find the perfect video conferencing solution for their needs.
Stock Availability:
The Logitech C920e Business Webcam is in stock and ready for immediate shipping. Order now to enhance your video conferencing experience with this high-quality webcam.
Get in Touch:
For more information or assistance, please contact our support team via phone or email. We are here to help with any inquiries.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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