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NEOTECH

Epson EcoTank L5290 A4 Wi-Fi All-in-One Ink Tank Printer with ADF

Epson EcoTank L5290 A4 Wi-Fi All-in-One Ink Tank Printer with ADF

Regular price Dhs. 1,160.00 AED
Regular price Dhs. 1,232.00 AED Sale price Dhs. 1,160.00 AED
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Taxes included. Shipping calculated at checkout.

Shipping

Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?
A:

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

Overview

Introduction

The Epson EcoTank L5290 A4 Wi-Fi All-in-One Ink Tank Printer with ADF is a powerhouse designed for those who demand efficiency and functionality. It integrates printing, scanning, copying, and faxing capabilities with the convenience of an Automatic Document Feeder (ADF), making it an ideal choice for small to medium-sized offices.

Key Features

  • Automatic Document Feeder (ADF): Enhances productivity by allowing for fast, multi-page scanning, copying, and faxing.
  • High-Capacity Ink Tank System: Reduces printing costs with ultra-low-cost per page and high-volume ink tanks.
  • Wi-Fi and Ethernet Connectivity: Offers versatile networking options, enabling easy integration into any office environment.
  • High Print Quality: Delivers professional-quality documents with sharp text and vivid graphics.

Product Quality and Performance

The Epson EcoTank L5290 is built to perform in demanding environments, offering reliable, high-quality outputs consistently. Its robust construction and efficient operation are suited for busy office settings where downtime is not an option.

Specifications

  • Print Speed: Up to 15 ppm in black and 8 ppm in color.
  • Resolution: Up to 5760 x 1440 dpi for exceptional print clarity.
  • Connectivity: Wi-Fi, Ethernet, and USB, supporting a variety of printing methods including mobile printing.
  • Paper Handling: Features a 250-sheet paper tray, rear feed for specialty paper, and a 30-page ADF.

Purpose of Use

Designed for small to medium-sized businesses, the Epson EcoTank L5290 is perfect for those who need a reliable and economical printer to handle high volumes of documents regularly. It's particularly useful for offices that require comprehensive functionality including faxing and automatic document feeding.

How to Use

Setting up the L5290 is straightforward. Wi-Fi and Ethernet options provide flexible connectivity, while the intuitive control panel and clear instructions ensure ease of use. Regular maintenance is simple, primarily involving keeping the ink tanks filled and periodically checking the device for software updates.

Supported OS/Applications

This printer is compatible with Windows and macOS, as well as various mobile operating systems, ensuring seamless operation across all major platforms used within modern office environments.

Benefits & Compatibility

The Epson EcoTank L5290 offers significant benefits in terms of cost savings, with its efficient ink system and energy-saving features. Its comprehensive functionality, including the ADF and fax capabilities, makes it a valuable all-in-one solution for offices looking to streamline their document handling processes.

Warranty and FAQs

Comes with a standard one-year warranty, with extended coverage available through NEO Digital’s customer support services. An extensive FAQ section on the website provides quick solutions to common issues and operational guidance.

Delivery Services

NEO Digital ensures reliable and efficient delivery across the UAE, with an emphasis on customer satisfaction and timely setup.

After Sales Support

Our dedicated support team provides outstanding after-sales service, offering assistance with setup, troubleshooting, and regular maintenance to keep the printer operating at peak efficiency.

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024

WhatsApp

For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!

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