NEOTECH
POSBANK MAZIC™ EL-1500
POSBANK MAZIC™ EL-1500
Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Upgrade to the POSBANK MAZIC™ EL-1500 touchscreen POS system. Compact, sleek, and built for fast transactions, ideal for retail and hospitality.
Overview:
The POSBANK MAZIC™ EL-1500 is a compact and high-performing touchscreen POS system, tailored for businesses that need a powerful yet space-saving solution. Featuring a 15-inch TFT LCD touchscreen, the EL-1500 provides a seamless user experience for fast, reliable transaction handling. With its sleek design and robust features, this POS system is perfect for retail, hospitality, and other service industries that require efficiency and performance.
Product Description:
The POSBANK MAZIC™ EL-1500 offers a sleek, modern design with a responsive 15-inch touchscreen, making it easy for staff to process transactions quickly and efficiently. Powered by a high-performance processor, the EL-1500 delivers superior reliability and speed, ensuring smooth operation during peak business hours. Whether you’re in a retail store, café, or restaurant, this compact POS system helps streamline operations, optimize customer service, and improve overall efficiency.
Key Features:
- 15-Inch TFT LCD Touchscreen: Provides a bright, responsive interface for quick and easy navigation.
- Compact & Space-Saving Design: Perfect for businesses with limited counter space.
- High-Performance Processor: Ensures fast, reliable performance even in high-traffic environments.
- Multiple Connectivity Options: USB, Ethernet, and serial ports for integrating peripherals like barcode scanners and printers.
- Durable & Modern Aesthetic: Built to endure daily use while enhancing the look of your business.
Product Quality and Performance:
The POSBANK MAZIC™ EL-1500 is engineered to handle the fast-paced demands of retail and hospitality settings. Its high-performance processor and responsive touchscreen ensure fast transaction processing, while the compact design makes it ideal for businesses looking to save space without compromising on performance. Durable and reliable, the EL-1500 is built to provide consistent, long-term service.
Specifications:
- Display: 15-inch TFT LCD touchscreen
- Processor: High-performance processor for fast, smooth transactions
- Connectivity: USB, Ethernet, serial ports
- Operating System: Windows or Linux
- Design: Compact, modern design for space-saving installations
- Applications: Retail, hospitality, restaurants, and service industries
Purpose of Use:
The POSBANK MAZIC™ EL-1500 is perfect for businesses that require a compact yet powerful POS solution. It is designed to improve transaction speed, streamline customer service, and maximize efficiency in retail stores, cafés, restaurants, and hospitality businesses.
How to Use:
To set up the POSBANK MAZIC™ EL-1500, connect it to your network via Ethernet or Wi-Fi and integrate any necessary peripherals like barcode scanners or receipt printers. Its intuitive touchscreen interface allows easy navigation of POS software for efficient transaction processing.
Supported Applications/Industries:
The POSBANK MAZIC™ EL-1500 is widely used in retail, hospitality, restaurants, and other service-based industries. It offers businesses a reliable and efficient solution for managing transactions, inventory, and customer interactions.
Benefits & Compatibility:
Compatible with a wide range of POS software and peripherals, the POSBANK MAZIC™ EL-1500 provides flexibility and high-speed performance for businesses that require fast and efficient operations. Its compact design makes it an excellent choice for businesses with limited space.
Warranty & FAQs:
The POSBANK MAZIC™ EL-1500 comes with a manufacturer’s warranty. For more details on setup, software compatibility, or hardware specifications, refer to our FAQs or contact customer support.
Packaging/Weight/Dimensions:
Each POSBANK MAZIC™ EL-1500 unit is securely packaged to ensure safe delivery. Dimensions and weight vary based on configuration. Contact us for further details.
Shop Today & Receive Fast Delivery Across the UAE!
Order your POSBANK MAZIC™ EL-1500 touchscreen POS system today for a compact, efficient, and reliable POS solution. Fast delivery available across the UAE!
Best Price Guarantee:
We offer competitive pricing on the POSBANK MAZIC™ EL-1500 in Dubai, UAE. If you find a lower price, we’ll match it. Shop now for top-quality POS systems at unbeatable prices!
After Sales Support:
Our after-sales support team is available to assist with any inquiries regarding the POSBANK MAZIC™ EL-1500. We are committed to providing the best POS solutions for your business.
Request for Customer Reviews and Testimonials:
We invite customers to share their experiences with the POSBANK MAZIC™ EL-1500. Your feedback helps us improve our products and services.
Stock Availability:
The POSBANK MAZIC™ EL-1500 is available for immediate shipping. For larger or custom orders, please contact us to verify stock availability.
Get in Touch:
For inquiries regarding the POSBANK MAZIC™ EL-1500, including pricing and availability, reach out to our expert support team. We’re here to assist with all your POS system needs.
Disclaimer:
Product details are subject to change without notice. Images are for illustration purposes only. Please verify POS system specifications with our sales team before purchasing.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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