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NEOTECH

Zebra PS20 Mobile Computer

Zebra PS20 Mobile Computer

Regular price Dhs. 38,457.14 AED
Regular price Dhs. 38,514.29 AED Sale price Dhs. 38,457.14 AED
Sale Sold out
Taxes included. Shipping calculated at checkout.

Shipping

Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?
A:

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

Overview

The Zebra PS20 Mobile Computer is specifically engineered to boost customer service and inventory management efficiency in retail environments. This device delivers superior functionality, integrating robust data capture capabilities with user-friendly features to enhance both worker productivity and customer experience.

Key Features

  • Advanced Data Capture: Equipped with state-of-the-art scanning technology for fast and accurate capture of 1D and 2D barcodes, enhancing service speed and inventory accuracy.
  • Rugged Design: Built to withstand the daily rigors of retail settings, including drops and exposure to dust and liquids.
  • Customer Concierge Features: Includes a large touchscreen, powerful computing capabilities, and advanced connectivity options to provide comprehensive support for customer-facing applications.
  • Extended Battery Life: Designed to last an entire shift or longer, minimizing downtime and increasing operational efficiency.

Product Quality and Performance

  • High Durability: Meets tough industrial durability standards, ensuring reliability and longevity in demanding retail environments.
  • Seamless Performance: Runs on a powerful platform that supports multitasking and smooth operation of complex applications.

Specifications

  • Operating System: Android, providing a flexible and familiar user interface that's easy to navigate.
  • Display: Features a bright, high-resolution display that is responsive even with glove use.
  • Connectivity: Offers full wireless capabilities, including Wi-Fi and Bluetooth, for real-time data access and sharing.
  • Ergonomics: Lightweight and ergonomically designed for comfortable, one-handed use throughout an entire shift.

Purpose of Use

Ideal for retail employees who need a reliable tool for price checking, stock management, order placement, and direct customer interaction, enhancing the overall shopping experience.

How to Use

  • Setup: Configure the device with your store’s software, connect it to your network, and train staff on its various functions.
  • Operation: Utilize the mobile computer for daily tasks such as scanning items, updating inventory, assisting customers, and processing sales directly on the shop floor.

Supported OS/Application/Industries

  • System Compatibility: Integrates smoothly with Android-based applications, making it suitable for modern retail operations.
  • Industry Suitability: Especially valuable in supermarkets, department stores, and specialty retail where enhancing customer interaction and operational efficiency is critical.

Benefits & Compatibility

  • Enhanced Customer Service: Enables staff to provide instant access to product information, availability, and pricing, improving customer satisfaction.
  • Increased Productivity: Streamlines various retail processes, reducing manual workload and allowing staff to focus more on customer engagement.

Warranty and FAQs

  • Warranty: Comes with a comprehensive warranty that covers any defects in materials and workmanship.
  • FAQs: NEO Digital’s website features an extensive FAQ section to assist with common operational questions and troubleshooting.

Delivery Services (UAE)

  • Fast and Secure Delivery: Ensures that the PS20 is delivered efficiently and safely across the UAE, enabling rapid integration into retail operations.

After Sales Support

  • Robust Customer Support: Offers extensive after-sales service, including technical support and periodic maintenance to ensure the device performs optimally.

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024

WhatsApp

For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!

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