NEO Digital
SBNC BTP-NL58 2" Thermal label printer
SBNC BTP-NL58 2" Thermal label printer
Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Discover the efficiency of the SBNC BTP-NL58, a 2" thermal label printer designed for streamlined labeling in retail, healthcare, and logistics.
Overview:
The SBNC BTP-NL58 is a 2" thermal label printer that offers a compact and efficient solution for businesses needing quick and reliable label printing. It's especially well-suited for small retail spaces, healthcare facilities, and logistics operations where space is limited and demand for label clarity and durability is high.
Product Description:
This printer is designed to facilitate easy and fast label printing, supporting a variety of label types including price tags, prescription labels, and small parcel shipping labels. With its thermal printing technology, the BTP-NL58 delivers high-quality labels that are smudge-proof and fade-resistant. It features straightforward media loading, user-friendly interfaces, and robust connectivity options including USB and Bluetooth.
Key Features:
- Compact Size: Ideal for environments where space is at a premium.
- High-Quality Printing: Provides clear, crisp printing at 203 DPI, suitable for barcodes and text.
- Versatile Media Handling: Supports a wide range of thermal label media up to 2 inches wide.
- Fast Print Speeds: Capable of printing at speeds up to 150mm per second, enhancing productivity.
- Connectivity Options: Includes USB and Bluetooth for flexible connectivity with various devices.
Product Quality and Performance:
The BTP-NL58 is built to offer reliable performance in various settings, from front-of-store operations to back-office management. Its durable design ensures it can handle the rigors of daily use, making it a dependable choice for ongoing business needs.
Specifications:
- Print Method: Direct thermal
- Resolution: 203 DPI
- Maximum Print Width: 2 inches
- Print Speed: Up to 150mm per second
- Interfaces: USB, Bluetooth
- Media Types: Thermal labels, receipts
- Dimensions: Optimally small for tight spaces
Purpose of Use:
- Retail: Printing price tags, inventory labels, and receipts directly at the point of sale.
- Healthcare: Labeling prescriptions and patient files to ensure accuracy and privacy.
- Logistics: Creating shipping labels and inventory tracking tags for small packages.
How to Use:
- Installation: Connect the printer to your system using USB or pair it via Bluetooth.
- Media Loading: Open the media compartment, place the label roll inside, and align it according to the guides.
- Configuration: Set up the label dimensions and print quality through the connected software or onboard controls.
- Maintenance: Regularly clean the print head and the interior of the printer to maintain optimal performance.
Supported Applications/Industries:
- Event Management: Printing entry badges and event-specific labels.
- Food and Beverage: Labeling for product information, including prices and ingredients.
- Office Management: Creating filing labels and organizational tags to streamline office procedures.
Benefits & Compatibility:
- Space-Saving Design: Fits easily on counters and desks without occupying much space.
- Energy Efficient: Consumes less power, reducing operational costs.
- User-Friendly: Simple to set up and operate with minimal training required.
Warranty and FAQs:
Comes with a manufacturer's warranty that covers defects in materials and workmanship. An FAQ section on the manufacturer's website provides quick answers to common issues and setup questions.
Packaging/Weight/Dimension:
- Packaging: Securely packed to prevent damage during shipping.
- Weight: Lightweight for easy relocation and setup.
- Dimensions: Compact design to fit easily in various work environments.
Shop Today & Receive Your Delivery:
Order the SBNC BTP-NL58 2" Thermal Label Printer today and enhance your labeling process with speed and efficiency. Fast delivery and comprehensive customer support guaranteed.
Best Price Guarantee:
We offer competitive pricing and ensure you get the best deal for your label printing needs.
After Sales Support:
Our dedicated customer service team is ready to assist with any setup or operational questions, helping you to maximize the utility of your new label printer.
Request for Customer Reviews and Testimonials:
We encourage you to share your experiences with the BTP-NL58 to help us improve our products and services.
Stock Availability:
Contact our customer service for information on stock levels and expedited shipping options.
Get in Touch:
For more detailed information or assistance with the SBNC BTP-NL58 2" Thermal Label Printer, please contact our support team.
Disclaimer:
Product specifications and availability are subject to change without notice. Always confirm with our sales team before making a purchase to ensure satisfaction.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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