NEO Digital
SNBC Smart Teller Machine
SNBC Smart Teller Machine
Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Experience the future of banking with the SNBC Smart Teller Machine, designed to streamline transactions and improve customer interactions in financial institutions.
Overview:
The SNBC Smart Teller Machine is an innovative solution for modern banks and financial institutions aiming to enhance service efficiency and customer satisfaction. This advanced machine combines the capabilities of an ATM with the personal touch of a teller, providing a comprehensive banking experience that includes depositing, withdrawing, and other financial services through a user-friendly interface.
Product Description:
The SNBC Smart Teller Machine incorporates cutting-edge technology to automate routine banking transactions while delivering personalized customer service. Equipped with secure authentication, high-speed processing, and intuitive software, it allows customers to perform complex banking operations with ease and confidence.
Key Features:
- Multifunctional Banking Services: Offers a range of services including cash deposits, withdrawals, account inquiries, bill payments, and more.
- Advanced Security Features: Utilizes biometric scanners and secure encryption to ensure the safety of transactions.
- Interactive Interface: Features a large touchscreen with an easy-to-navigate menu, making banking transactions user-friendly for all customers.
- Real-Time Assistance: Includes a video conferencing feature that connects customers with live tellers for assistance and complex queries.
- Customizable Options: Banks can customize the interface and services according to their operational needs and branding.
Product Quality and Performance:
Built to industrial standards, the SNBC Smart Teller Machine is designed for durability and reliability. Its robust construction ensures it can handle high volumes of transactions daily, making it ideal for busy banking environments.
Specifications:
- Transaction Types: Supports a wide range of banking transactions.
- Security: Features state-of-the-art encryption and biometric security systems.
- Display: Equipped with a high-resolution, anti-glare touchscreen.
- Connectivity: Offers various connectivity options, including Wi-Fi and Ethernet, for seamless network integration.
- Dimensions: Optimized for space efficiency, suitable for placement in various banking environments.
Purpose of Use:
- Retail Banks: Streamlines customer transactions and reduces queue times during peak hours.
- Credit Unions: Provides members with extended service capabilities beyond traditional banking hours.
- Corporate Banking: Facilitates efficient transaction management for corporate clients with high service demands.
How to Use:
- Setup: Install the machine in the desired location and configure network settings.
- Operation: Customers can interact directly with the touchscreen to access various banking services.
- Maintenance: Regular software updates and hardware checks are recommended to ensure optimal performance.
Supported Applications/Industries:
- Financial Sector: Enhances service offerings in retail banking, private banking, and wealth management.
- Customer Service Locations: Ideal for high-traffic areas such as shopping centers and corporate buildings.
Benefits & Compatibility:
- Enhanced Customer Experience: Reduces wait times and provides a self-service option for routine transactions.
- Operational Efficiency: Automates tasks that traditionally required teller interaction, freeing up staff for more complex customer needs.
- Scalability: Easily integrates into existing banking systems with customizable features.
Warranty and FAQs:
Includes a comprehensive manufacturer’s warranty that covers hardware malfunctions and software issues. An FAQ section is available to help troubleshoot common problems.
Packaging/Weight/Dimension:
- Packaging: Ships in secure, protective packaging to prevent damage during transit.
- Weight: Designed to be sturdy yet manageable for installation.
- Dimensions: Compact design facilitates easy placement without requiring extensive space.
Shop Today & Receive Your Delivery:
Order the SNBC Smart Teller Machine today to modernize your banking services. Enjoy professional installation, prompt delivery, and dedicated customer support.
Best Price Guarantee:
We offer competitive pricing on our smart teller machines, ensuring you receive the best value for your technology investment.
After Sales Support:
Our support team is ready to assist with any questions or issues, from initial setup to regular maintenance.
Request for Customer Reviews and Testimonials:
We encourage feedback from our clients to continuously improve our products and services.
Stock Availability:
Contact our customer service for information on stock levels and to inquire about customization options.
Get in Touch:
For more detailed information or assistance with the SNBC Smart Teller Machine, please contact our customer support team.
Disclaimer:
Product specifications and availability are subject to change without notice. Always confirm with our sales team before making a purchase to ensure satisfaction.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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