NEO Digital
POSIFLEX HS-6712W
POSIFLEX HS-6712W
Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Unlock flexible, efficient service operations with the POSIFLEX HS-6712W. Featuring wireless capabilities and a user-friendly interface, this POS terminal is ideal for fast-paced retail and hospitality settings. Discover more at NEOTECH!
Overview:
The POSIFLEX HS-6712W is a wireless POS terminal designed to provide exceptional flexibility and mobility within retail and hospitality environments. This advanced system supports high-volume transactions with ease, offering businesses the capability to enhance service speed and customer interaction.
Product Description:
With a 12-inch capacitive touchscreen, the POSIFLEX HS-6712W ensures efficient and responsive operation, suitable for various applications where speed and accuracy are crucial. The system integrates wireless connectivity, allowing for easy placement and movement within the service area without the need for constant physical connections. It includes a built-in printer, MSR, and customer-facing display, making it a comprehensive solution for modern businesses.
Key Features:
- Wireless Connectivity: Enables flexible POS placement and mobility across the business premises.
- Compact Design: The 12-inch touchscreen provides sufficient display space while maintaining a small footprint.
- Integrated Peripherals: Includes essential tools like a printer and MSR to streamline transactions.
- Durable Construction: Built to endure the rigors of busy commercial environments.
Product Quality and Performance:
The POSIFLEX HS-6712W is constructed from high-quality materials designed to withstand continuous daily use. Its performance components are tailored to handle peak business hours effectively, ensuring reliable service without interruptions.
Specifications:
- Processor: Robust processor to support fast processing of transactions and multitasking.
- Display: 12-inch LED-backlit capacitive touchscreen offering clarity and responsiveness.
- Connectivity: Comprehensive wireless capabilities with additional USB, serial, and Ethernet ports for complete connectivity options.
- OS Compatibility: Compatible with various operating systems for seamless integration into existing technological setups.
Purpose of Use:
Ideal for retail stores, cafes, and restaurants that require a mobile and efficient POS system to facilitate quick customer service and manage high traffic smoothly. The HS-6712W's wireless nature makes it particularly suited for environments with flexible layout needs or temporary setups.
How to Use:
To deploy the POSIFLEX HS-6712W, connect it to the business's Wi-Fi network, set up the integrated peripherals, and install the necessary POS software. The system's wireless capability allows it to be quickly repositioned as needed, providing versatility in service delivery and setup.
Supported OS/Application/Industries:
This POS system supports a variety of applications, making it suitable for industries that require robust, flexible POS solutions. It is particularly effective in retail, hospitality, and event management, where mobility and adaptability are key operational requirements.
Benefits & Compatibility:
- Enhanced Mobility: Wireless operation and battery options increase flexibility in where and how the POS system can be used.
- Space Efficiency: The compact design helps conserve valuable counter space while maintaining full functionality.
- Improved Customer Interaction: Integrated customer display facilitates effective communication and enhances the customer experience.
Warranty and FAQs:
Comes with a standard one-year warranty, with extended support options available through a comprehensive FAQ section and direct customer service for troubleshooting and advice.
Packaging/Weight/Dimension:
- Packaging: Securely packaged to protect the unit during shipping.
- Weight: Approximately 5 kg, designed for ease of mobility and setup.
- Dimensions: Optimal dimensions to ensure it does not require excessive space, perfect for tight spaces.
Shop Today & Receive Your Delivery Across the UAE:
Order the POSIFLEX HS-6712W from NEOTECH and take advantage of our reliable delivery services across the UAE. Elevate your business operations with this versatile wireless POS system!
Best Price Guarantee:
NEOTECH offers the POSIFLEX HS-6712W at competitive prices, with a price match guarantee to ensure you receive the best deal possible.
After Sales Support:
Our commitment to customer satisfaction includes providing exceptional after-sales support to assist with any setup, maintenance, or technical issues, ensuring your POS system operates smoothly and effectively.
Request for Customer Reviews and Testimonials:
We encourage feedback on the POSIFLEX HS-6712W to help us continue to improve our products and services. Your experiences are invaluable to us and help guide our product development.
Stock Availability:
Please contact us to check the availability of the POSIFLEX HS-6712W before placing your order. We strive to maintain accurate stock levels and ensure timely delivery.
Get in Touch:
For more detailed information about the POSIFLEX HS-6712W or other inquiries, please contact our expert team. We are dedicated to providing comprehensive support and service.
Disclaimer:
All information about the POSIFLEX HS-6712W on NEOTECH's website is for informational purposes only and is subject to change without notice. Product images are for illustration purposes only and may not accurately depict the actual product. Prices and availability are subject to change. Please verify all details with our sales team before making a purchase to ensure accuracy and satisfaction
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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